userloser87

Q: mouse moves on its own

hey,

 

does anyone have the same problem?

my mouse on the screen moves on its own and presses random buttons:( so annoying

I haven't had this computer even a year and its giving me a problem.

I use logitec wireless mouse. is there anything i need to set up in the preferences?

thank you

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 4, 2013 12:08 PM

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Q: mouse moves on its own

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  • Helpful answers

  • by Baby Boomer (USofA),Helpful

    Baby Boomer (USofA) Baby Boomer (USofA) Aug 4, 2013 12:21 PM in response to userloser87
    Level 9 (57,623 points)
    Aug 4, 2013 12:21 PM in response to userloser87

    userloser87 wrote:

     

    hey,

     

    does anyone have the same problem?

    NOPE!

    my mouse on the screen moves on its own and presses random buttons:( so annoying

    I haven't had this computer even a year and its giving me a problem.

    I use logitec wireless mouse. is there anything i need to set up in the preferences?

    Did you go into its Preferences and/or Control Panel & check?

    thank you

    Does it happen with an Apple mouse?   Have you contacted Logitec customer support and/or posted in their forums?

     

     

    Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

     

     

     

     

     

     

     

     

     

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  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Aug 4, 2013 12:48 PM in response to userloser87
    Level 10 (207,936 points)
    Applications
    Aug 4, 2013 12:48 PM in response to userloser87

    There are several possible causes for this issue. Take each of the following steps until it's resolved.

    1. Follow the instructions in this support article.

    2. Open the Bluetooth preference pane in System Preferences and check for unknown or forgotten input devices. Disconnect any USB input devices that you aren't using.

    3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.

    4. Reset the System Management Controller.

    5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.

    6. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.

    7. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to  behave erratically. If you're using such an adapter, disconnect it and test.

    8. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.

    9. If none of the above applies, or if you have another reason to think your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.

    10. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • by userloser87,Helpful

    userloser87 userloser87 Aug 4, 2013 2:53 PM in response to Linc Davis
    Level 1 (1 points)
    Aug 4, 2013 2:53 PM in response to Linc Davis

    thank you! Right after I wrote here my problem I unpluggeg my usb connection to the mouse and waited 10 sec. Put it back in. It works for now. I am just not going to touch the trakcpad. I think that what causes the confusion: maily the combination of using a trackpad and mouse at the same time.

    I tried to to to System Preferences>>Bluetooth. But it doesn't show me any options to check the unknown or forgotten devices , neither Sharing Setup nor Advanced ... It could be a defect in the battery so i will wait a little longer and see if the problem comes back. If it does I will take it to apple store

    thank you for your help

  • by JodyGia,

    JodyGia JodyGia Feb 9, 2015 3:34 PM in response to userloser87
    Level 1 (0 points)
    Feb 9, 2015 3:34 PM in response to userloser87

    I am having a similar issue with my wireless Apple mouse and I have done all that was posted with no luck.  When I am typing a post in FB, my mouse positions itself way to the right in the search for friends field.  Any suggestions on what the problem is?

  • by ebunfash,

    ebunfash ebunfash Jun 13, 2016 4:30 PM in response to userloser87
    Level 1 (4 points)
    Notebooks
    Jun 13, 2016 4:30 PM in response to userloser87

    I Tried the safe mode and its not happening anymore!

     

    thanks a lot!!!