I'm trying to buy an album from the iTunes store but is not deducting the price from my redeemed card balance, why?

I redeemed a card in my account but when trying to shop is not giving me the option to use it. Any suggestions?

iMac

Posted on Aug 4, 2013 11:32 AM

Reply
1 reply

Aug 6, 2013 9:21 AM in response to Carla158

Hello Carla158,


You dont really have to tell the iTunes Store to use the credit balance. Here is how purchases are charged in iTunes.

Order of iTunes billing methods

When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

From: iTunes Store: How iTunes Store purchases are billed

http://support.apple.com/kb/HT5582


All the best,

Sterling

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I'm trying to buy an album from the iTunes store but is not deducting the price from my redeemed card balance, why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.