Can't login to Citi.com with Safari

This isn't a question. It is a tip.


I had been using Safari to pay all of my online bills, including my Citi credit card. One day it just stopped working. When I clicked the "Sign On" button, the only thing that would happen is the username field would change to a red background. No other activity whatsoever.


I called Citi and they had no clue. However, after much frustration and hair-pulling, I thought of trying another browser. So I loaded up Firefox and voila! It worked.


After some investigation I found the problem. Apparently some web sites don't like it if you use autologins or things that autofill your login info. I was using one. I disabled the autofill and BAM! It worked.


So if you are using autofill or autologin and it wont' work, disable it.

iMac, Mac OS X (10.7.5), 21.5-inch, mid-2010, 12 GB RAM

Posted on Aug 4, 2013 12:49 PM

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Can't login to Citi.com with Safari

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