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All replies
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Helpful answers
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Aug 5, 2013 4:27 PM in response to nbantleby Tom Wolsky,You have lost everything you did since it stopped working. What version of the software is this?
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Aug 6, 2013 9:48 AM in response to Tom Wolskyby nbantle,Hi Tom!
Your question is a bit confusion. I haven't 'lost' anything. But, for example, when I am color grading and I make an adjustment to the highlights and don't like it I can't 'undo' it. I have to manually find the original spot.
I use version 10.0.8.
Thanks!
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Aug 6, 2013 10:13 AM in response to nbantleby James Cude,★HelpfulGo through- KB- Troubleshooting basics
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Aug 6, 2013 11:35 AM in response to nbantleby Tom Wolsky,Is this the only thing you can't undo, or is undo not working for anything? Of it's not working for anything the application is no longer saving.
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Aug 6, 2013 11:39 AM in response to Tom Wolskyby nbantle,Tom,
It goes in and out and is not consistent. At times trimming audio can not be undone. Trimming video, color grading, noise removal, cropping... It's not consistent, and sometimes works fine and other times does not work at all. And yes at times the application has crashed and I have lost an hour or so of work (referencing the 'not saving' issue)
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Aug 8, 2013 10:22 AM in response to nbantleby metzfromringwood east,★Helpfulhow much ram do you have? it happened offten to me before i add ram, since then no more issues. Use the free utlity Memory Clean, check out if your memory goes red ;-). Hope it help.
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Aug 8, 2013 10:43 AM in response to metzfromringwood eastby nbantle,I have 16gb's. I downloaded the utility and used it. We will see if it helps...thanks!