JacqueO13

Q: iphone 5 problems syncing to car, iphone 5 problems syncing to car

I just bought a 2009 A4 Audi and cannot get my iphone 5 to read the car's bluetooth. I have had a friend's iphone4 in the car and it synced no problem. Then another friend's 5 and it did the same as mine. Any help would be apprecaited!

iPhone 5, iOS 6.1.4

Posted on Aug 5, 2013 10:40 AM

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Q: iphone 5 problems syncing to car, iphone 5 problems syncing to car

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  • Helpful answers

  • by sterling r,

    sterling r sterling r Aug 7, 2013 9:08 AM in response to JacqueO13
    Community Specialists
    Aug 7, 2013 9:08 AM in response to JacqueO13

    Howdy there JacqueO13,

     

    I would suggest first making sure the Audio uses a supported bluetooth profile.

    iOS: Supported Bluetooth profiles

    http://support.apple.com/kb/HT3647

     

    Device

    Hands-Free Profile (HFP 1.6)

    Phone Book Access Profile (PBAP)Advanced Audio Distribution Profile (A2DP)Audio/Video Remote Control Profile (AVRCP 1.4)Personal Area Network Profile (PAN)

    Human Interface Device Profile (HID)

    Message Access Profile (MAP)
    iPhone 4 and later
    iPhone 3GS-
    iPhone 3G--
    Original iPhone-----
    iPad 2 and later--
    iPad (1st generation)---
    iPod touch
    (4th generation)
    --
    iPod touch
    (2nd and 3rd generation)
    ---

    Additional Information

    Here are some common uses for each of the Bluetooth profiles listed above.

    Hands-Free Profile (HFP 1.6)

    Hands-Free Profile allows Bluetooth headsets and car hands-free kits to communicate with mobile phones.

    Phone Book Access Profile (PBAP)

    Phone Book Access Profile allows the exchange of Phone Book Objects between iPhone and other Bluetooth devices.

    It is often used between a car kit and a mobile phone to:

    • Allow the car kit to display the name of the incoming caller
    • Allow the car kit to sync the phone book so the user can initiate a call from the car display

    Advanced Audio Distribution Profile (A2DP)

    Advanced Audio Distribution Profile allows high quality audio (stereo or mono) to be streamed from one device to another over a Bluetooth connection. This is commonly used to play music wirelessly from iOS to a wireless headset or a compatible car audio system.

    Audio/Video Remote Control Profile (AVRCP 1.4)

    Audio/Video Remote Control Profile allows remote control of playback functions on the iOS device from compatible devices (commonly Bluetooth devices that use the A2DP profile). The latest version of iOS supports the following commands: pause, play, stop, next track, previous track, and browsing.

    Personal Area Network Profile (PAN)

    Personal Area Network Profile provides network connectivity over Bluetooth. With iOS this is common with multiplayer games and Personal Hotspot on iPhone. See this article for additional information.

    iPod touch and iPad with iOS 4.3 or later support Internet tethering from an iPhone with iOS 4.2.6 or later, through PAN.

    Human Interface Device Profile (HID)

    Human Interface Device Profile allows communication between iOS and Bluetooth keyboards.

    Message Access Profile (MAP)

    Message Access Profile allows exchange of messages between devices. It is mostly used for automotive hands-free use.

    Note: iOS requires that the remote Bluetooth device support an encrypted connection. When establishing a pairing record between your iOS device and a Bluetooth device, you are also setting up encryption between the two devices.

    Then use this article to troubleshoot bluetooth on iOS device:

    iOS: How to troubleshoot Bluetooth connections

    http://support.apple.com/kb/TS4562

     

    Regards,

    Sterling

  • by nhmacd,

    nhmacd nhmacd Oct 8, 2013 1:37 PM in response to JacqueO13
    Level 1 (30 points)
    Oct 8, 2013 1:37 PM in response to JacqueO13

    I have a 2009 Audi A4 and the bluetooth only works to alow hands free cell phone conversations and Google Maps & Navigon Maps to interupt the radio for turn by turn instructions. Apple Maps does not interupt the radio like the other two map apps.

    It does not control music or even show the contents of iTunes in my iPhone.

    Everything works if I'm connected by wire in the glove compartment but then I can't see the maps.

  • by Murph58,

    Murph58 Murph58 Oct 2, 2014 1:24 PM in response to sterling r
    Level 1 (0 points)
    Oct 2, 2014 1:24 PM in response to sterling r

    Sterling, JacqueO said that iPhone 4 worked fine but no iPhone 5's will work. So the problem is not the Audi's Bluetooth profile!

     

    And I am seeing the *exact same thing* in a 2008 Audi A4. I just got a 5s, it won't work but my 4 worked fine.

     

    In the other direction, my brand new iPhone 5 has no problem with the 3 laptop computers that surround my cubicle at work. It also sees BT headsets that wander by.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 2, 2014 1:29 PM in response to Murph58
    Level 9 (59,808 points)
    iPhone
    Oct 2, 2014 1:29 PM in response to Murph58

    The issue that you are talking about with the other users is over a year old and a different iOS. As far as your issue, did you restore this new 5S from a backup of the 4? If so, then the vehicle is probably thinking it is the old 4 and is having difficulty identifying the phone. Go into the vehicle's settings and remove the phone from the vehicle's listing. Then go into the iPhone and remove the vehicle from the Bluetooth listings there if it appears. They put the devices back into discovery/pairing mode and attempt to connect again.

  • by Murph58,

    Murph58 Murph58 Oct 2, 2014 2:40 PM in response to ChrisJ4203
    Level 1 (0 points)
    Oct 2, 2014 2:40 PM in response to ChrisJ4203

    Yup I did indeed restore this 5s from a backup of a 4. But that wasn't the problem.

     

    I found another thread and found a fix that worked for me.

     

    I had to disable BT on the 5s, then enable it, then *immediately* turn the ignition on the car. The 5s discovered the car right away and paired immediately.

     

    It appears the 5s "stops looking" for the car if BT is enabled for too long without "seeing" any devices.

     

    I do not remember having this issue with my 4. And I haven't had the car that long, so I would remember.