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User profile for user: Steevyo26
Steevyo26 Author
User level: Level 1
0 points

Guarantee and Apple care

Hey guys!

I bought my macbook pro last year, August 5th 2012.

I have an issue with my keyboard and at the apple store they told that they can fix* it for free within the the year.

*They will replace my keyboard and my trackpad for free.


When I bought my mcbook I also opted for the applecare up to 2015.


My question is does the applecare cover my problem as well? I dont remember the answer of the guy at the store.

It's 5.08pm, I'm far from the city and I cant go now.


Thx for your help.

MacBook Pro, Mac OS X (10.7.5), Guarantee and Apple care

Posted on Aug 5, 2013 2:12 PM

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User profile for user: PlotinusVeritas
PlotinusVeritas
User level: Level 6
14,872 points

Posted on Aug 5, 2013 2:20 PM

If its a factory fault, or problem with your Mac that was NOT caused by accident/ water/ abuse, ....then yes it would be covered.


That being said, the Apple genius bar worker needs to make the determination once you hand it over for diagnosis. 😉

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Guarantee and Apple care

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