0 Replies Latest reply: Aug 5, 2013 2:54 PM by biancarockr
biancarockr Level 1 Level 1 (0 points)

Hi, my dog ate the original power cable that came with Touro Desk 2TB (external HD). I had to buy another power cable, but this time was a generic. The external HD is turning on fine, but iMac is not detecting it. I hope it's because of the new power cable. I only can see some of the external HD information on System Information:



Touro Desk 3.0:


  Product ID:          0x1015

  Vendor ID:          0x4971

  Version:           0.00

  Serial Number:          31001206210000000000

  Speed:          Up to 480 Mb/sec

  Manufacturer:          HitachiGST

  Location ID:          0xfa130000 / 6

  Current Available (mA):          500

  Current Required (mA):          8



Is current available and required mA confirming my thoughts? Please help! My life depends on this. Thanks in advance!!





My iMac information:


  Model Name:          iMac

  Model Identifier:          iMac12,1

  Processor Name:          Intel Core i5

  Processor Speed:          2.5 GHz

  Number of Processors:          1

  Total Number of Cores:          4

  L2 Cache (per Core):          256 KB

  L3 Cache:          6 MB

  Memory:          16 GB

  SMC Version (system):          1.71f22


  System Version:          Mac OS X 10.7.5 (11G63)

  Kernel Version:          Darwin 11.4.2

iMac, Mac OS X (10.7.5), USB