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iMovie, iPhoto, and Photo Booth ALL crashing my MacBook Pro...

All of them. I can't use my Mac with it's own native apps? Is something wrong here? It's a 2011 MBP with 8 GB RAM and a fresh/clean install of 10.8.4 from exactly one month ago. HELP. Did I say that ALL of these programs are crashing my Mac? Is it a hardware problem? I'm not having a MAJOR problem with any other apps. "Miro" (video editing) crashed it so I got rid of it. I get either a gray screen or solid freeze up.

MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.4)

Posted on Aug 5, 2013 3:58 PM

Reply
30 replies

Aug 5, 2013 4:53 PM in response to 23enigma

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select


View ▹ Show Log List

from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Aug 6, 2013 10:36 AM in response to Linc Davis

The Console is very interesting. I never knew it existed. It was showing a constant error with my Blackberry Desktop software and iTunes. Some kind of artwork daemon running in the background. I KILLED it using the Terminal. Unfortunately, I'm stuck with BB for the unforeseeable future.


I also notice problems with some of my third party apps. I've quit them from starting at boot up. Maybe a long process to determine the bad ones.


I'm posting this before I try to run iDVD now because I'm tired of rebooting and forgetting where I left off.

Aug 6, 2013 5:20 PM in response to Linc Davis

Here it is. There was no UUID present AFAIK. Is that right or did I just release private info? Why is it present in some but not others?


Anyway, it crashed again the last time I opened iPhoto. I deleted the Blackberry Desktop software as best I could using AppDelete. I had to reboot and restart iTunes, but that BB/iTunes "artwork daemon" garbage seems to be GONE. I am finally through with BB/RIM. I must've spent thousands on their products over the years. Now I need to somehow transition to an iPhone but that won't be easy.


I also deleted all the programs I bought by "FIPLAB LTD," the makers of such fine software as Disk Doctor, MenuTab for Facebook, and MailTab for Gmail. But one of their fine apps will NOT go away. "Memory Clean" still seems to be running something. Here is the message from the Console...


8/6/13 6:55:47.674 PM xpcd[304]: MemoryCleanHelper[3854]: registration request failed: (0x11, 0x0) failed to compile sandbox profile: line 306: subpaths must not end with a slash


Can you tell me how to get rid of this? Thanks for your help!

-------------------------------------------------------------------------------- ---------

Process: PluginProcess [471]

Path: /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcess

Identifier: PluginProcess

Version: 8536 (8536.30.1)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 501


PlugIn Path: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6

PlugIn Identifier: com.macromedia.FlashPlayer-10.6.plugin

PlugIn Version: 11.8.800.94 (11.8.800.94)


Date/Time: 2013-08-01 08:01:39.341 -0500

OS Version: Mac OS X 10.8.4 (12E55)

Report Version: 10


Crashed Thread: 7 com.apple.audio.IOThread.client


Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000


Application Specific Information:

pure virtual method called

abort() called


Thread 0:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff8a00fd16 kevent + 10

1 libdispatch.dylib 0x00007fff896cddea _dispatch_mgr_invoke + 883

2 libdispatch.dylib 0x00007fff896cd9ee _dispatch_mgr_thread + 54


Thread 1:: BackgroundThread

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a489b unregister_ShockwaveFlash + 60427

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001122cb93e 0x11229d000 + 190782

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 2:: BackgroundThread

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a489b unregister_ShockwaveFlash + 60427

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001122cb93e 0x11229d000 + 190782

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 3:: BackgroundThread

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a489b unregister_ShockwaveFlash + 60427

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001122cb93e 0x11229d000 + 190782

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 4:: BackgroundThread

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a489b unregister_ShockwaveFlash + 60427

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001122cb93e 0x11229d000 + 190782

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 5:: ScriptTimeout

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x000000011252878b 0x11229d000 + 2668427

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 6:: CoreLoop

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001126d2c83 0x11229d000 + 4414595

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 7 Crashed:: com.apple.audio.IOThread.client

0 libsystem_kernel.dylib 0x00007fff8a00f212 __pthread_kill + 10

1 libsystem_c.dylib 0x00007fff8f3d5b54 pthread_kill + 90

2 libsystem_c.dylib 0x00007fff8f419dce abort + 143

3 libc++abi.dylib 0x00007fff8af559eb abort_message + 257

4 libc++abi.dylib 0x00007fff8af53464 __cxa_pure_virtual + 18

5 com.macromedia.FlashPlayer-10.6.plugin 0x0000000112796340 unregister_ShockwaveFlash + 1712

6 com.apple.audio.units.Components 0x0000000119639767 AUInputElement::PullInput(unsigned int&, AudioTimeStamp const&, unsigned int, unsigned int) + 215

7 com.apple.audio.units.Components 0x0000000119638e30 AUInputFormatConverter2::InputProc(OpaqueAudioConverter*, unsigned int*, AudioBufferList*, AudioStreamPacketDescription**, void*) + 116

8 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a668b9 AudioConverterChain::CallInputProc(unsigned int) + 475

9 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a665dc AudioConverterChain::FillBufferFromInputProc(unsigned int*, CABufferList*) + 98

10 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a6656a BufferedAudioConverter::GetInputBytes(unsigned int, unsigned int&, CABufferList const*&) + 182

11 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a66420 CBRConverter::RenderOutput(CABufferList*, unsigned int, unsigned int&, AudioStreamPacketDescription*) + 104

12 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a66208 BufferedAudioConverter::FillBuffer(unsigned int&, AudioBufferList&, AudioStreamPacketDescription*) + 286

13 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a6654a BufferedAudioConverter::GetInputBytes(unsigned int, unsigned int&, CABufferList const*&) + 150

14 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a66420 CBRConverter::RenderOutput(CABufferList*, unsigned int, unsigned int&, AudioStreamPacketDescription*) + 104

15 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a66208 BufferedAudioConverter::FillBuffer(unsigned int&, AudioBufferList&, AudioStreamPacketDescription*) + 286

16 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a66371 AudioConverterChain::RenderOutput(CABufferList*, unsigned int, unsigned int&, AudioStreamPacketDescription*) + 99

17 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a66208 BufferedAudioConverter::FillBuffer(unsigned int&, AudioBufferList&, AudioStreamPacketDescription*) + 286

18 com.apple.audio.toolbox.AudioToolbox 0x00007fff94a65e72 AudioConverterFillComplexBuffer + 291

19 com.apple.audio.units.Components 0x0000000119638d44 AUInputFormatConverter2::PullAndConvertInput(AudioTimeStamp const&, unsigned int&, AudioBufferList&, AudioStreamPacketDescription*, bool&) + 114

20 com.apple.audio.units.Components 0x00000001196389b6 AUConverterBase::RenderBus(unsigned int&, AudioTimeStamp const&, unsigned int, unsigned int) + 784

21 com.apple.audio.units.Components 0x0000000119636451 AUBase::DoRenderBus(unsigned int&, AudioTimeStamp const&, unsigned int, AUOutputElement*, unsigned int, AudioBufferList&) + 127

22 com.apple.audio.units.Components 0x0000000119634b9d AUBase::DoRender(unsigned int&, AudioTimeStamp const&, unsigned int, unsigned int, AudioBufferList&) + 429

23 com.apple.audio.units.Components 0x000000011963bc61 AUHAL::AUIOProc(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 2029

24 com.apple.audio.CoreAudio 0x00007fff934784e7 HALC_ProxyIOContext::IOWorkLoop() + 2439

25 com.apple.audio.CoreAudio 0x00007fff93477acf HALC_ProxyIOContext::IOThreadEntry(void*) + 83

26 com.apple.audio.CoreAudio 0x00007fff934779a7 HALB_IOThread::Entry(void*) + 75

27 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

28 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 8:

0 libsystem_kernel.dylib 0x00007fff8a00f386 __semwait_signal + 10

1 libsystem_c.dylib 0x00007fff8f45e800 nanosleep + 163

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a47a4 unregister_ShockwaveFlash + 60180

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001128bca92 NP_Initialize + 686786

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 9:

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001128bdbad NP_Initialize + 691165

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 10:: NetStreamDataFeeder

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001128d946b NP_Initialize + 803995

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 11:

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.apple.AppleGVAFramework 0x00000001192691b0 0x119235000 + 213424

3 com.apple.AppleGVAFramework 0x0000000119269928 0x119235000 + 215336

4 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

5 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 12:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff8a00f322 __select + 10

1 com.apple.CoreFoundation 0x00007fff92141f46 __CFSocketManager + 1302

2 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

3 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 13:: ScriptTimeout

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x000000011252878b 0x11229d000 + 2668427

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 14:: CoreLoop

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001126d2bf0 0x11229d000 + 4414448

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 15:: ScriptTimeout

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x000000011252878b 0x11229d000 + 2668427

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 16:: CoreLoop

0 libsystem_kernel.dylib 0x00007fff8a00f0fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8f3d8fe9 _pthread_cond_wait + 869

2 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4852 unregister_ShockwaveFlash + 60354

3 com.macromedia.FlashPlayer-10.6.plugin 0x00000001126d2bf0 0x11229d000 + 4414448

4 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4a44 unregister_ShockwaveFlash + 60852

5 com.macromedia.FlashPlayer-10.6.plugin 0x00000001127a4acb unregister_ShockwaveFlash + 60987

6 libsystem_c.dylib 0x00007fff8f3d47a2 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff8f3c11e1 thread_start + 13


Thread 17:

0 libsystem_kernel.dylib 0x00007fff8a00f6d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff8f3d6f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff8f3d6d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8f3c11d1 start_wqthread + 13


Thread 18:

0 libsystem_kernel.dylib 0x00007fff8a00f6d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff8f3d6f4c _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff8f3d6d13 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8f3c11d1 start_wqthread + 13


Thread 7 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000119a443c8 rdx: 0x0000000000000000

rdi: 0x000000000000cb0f rsi: 0x0000000000000006 rbp: 0x0000000119a443f0 rsp: 0x0000000119a443c8

r8: 0x00007fff79e5f278 r9: 0x000000000000000d r10: 0x0000000020000000 r11: 0x0000000000000206

r12: 0x0000000119a44550 r13: 0x0000000119a4470c r14: 0x0000000119a45000 r15: 0x0000000119a44430

rip: 0x00007fff8a00f212 rfl: 0x0000000000000206 cr2: 0x00007fff79e58ff0

Logical CPU: 0


Binary Images:

0x10f95d000 - 0x10f95dfff com.apple.WebKit.PluginProcess (8536 - 8536.30.1) <A72AA77A-B8D0-359F-AD62-C201663A5340> /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcess

0x10f965000 - 0x10f966fff PluginProcessShim.dylib (7536.30.1) <3A07CA89-E38A-3445-AA26-05B2F437C153> /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app/Contents/ MacOS/PluginProcessShim.dylib

0x11102d000 - 0x111031ff7 +com.macromedia.Flash Player.plugin (11.8.800.94 - 11.8.800.94) <8AB5EF31-4EF9-29E1-9A89-1D693E50EF2E> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player

0x111036000 - 0x11103bfff com.apple.agl (3.2.1 - AGL-3.2.1) <57EC66DD-031A-3A8E-B067-72DB72B405E7> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x1110c5000 - 0x1110cafff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <586F677E-D0F8-33B2-B6ED-41ED81C9EED9> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn

0x1110d2000 - 0x1110d7fff com.apple.IOAccelerator (74.5.1 - 74.5.1) <574EC60B-E292-3FEA-8A66-B12DB2C1CEC5> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor

0x11229d000 - 0x113b9fff7 +com.macromedia.FlashPlayer-10.6.plugin (11.8.800.94 - 11.8.800.94) <C2E6FDA9-5084-7801-3C01-184940681DAF> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6

0x1150b8000 - 0x115276fff GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine

0x1152ad000 - 0x11541dfff libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib

0x115455000 - 0x11571efe7 com.apple.AMDRadeonX3000GLDriver (1.8.18 - 1.0.8) <04D2AFB5-2D99-3556-AF25-3FABAD07E96D> /System/Library/Extensions/AMDRadeonX3000GLDriver.bundle/Contents/MacOS/AMDRade onX3000GLDriver

0x11577c000 - 0x115788fff libGPUSupportMercury.dylib (8.9.2) <971EDFC6-3E6A-375C-9133-F50DFDDCEBDD> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib

0x115b8f000 - 0x115f4cff7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.12.47 - 8.1.2) <41C027A9-3329-340E-995A-6B66C54B7DAD> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver

0x11607c000 - 0x116089fff libGPUSupport.dylib (8.9.2) <0D32763C-7F3D-3FDB-9EDB-760BB7AFFA04> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib

0x116090000 - 0x1160bbfff GLRendererFloat (8.9.2) <18D6F0AD-C5F1-3E8F-89C2-89426A3D6FE4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat

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0x7fff91fbe000 - 0x7fff91fe5fff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

0x7fff91fe6000 - 0x7fff9202efff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib

0x7fff92074000 - 0x7fff9207cff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib

0x7fff920c9000 - 0x7fff920ccfff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

0x7fff920cd000 - 0x7fff922b7ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fff922f7000 - 0x7fff92302fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x7fff92303000 - 0x7fff92312fff com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x7fff92313000 - 0x7fff92410ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib

0x7fff92413000 - 0x7fff92456ff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

0x7fff92459000 - 0x7fff9252cff7 com.apple.DiscRecording (7.0 - 7000.2.4) <6DCA9535-E276-3D77-BEB3-296B537AA6BB> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

0x7fff9252d000 - 0x7fff9252ffff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x7fff926b8000 - 0x7fff926e4fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters

0x7fff926e5000 - 0x7fff926fcfff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

0x7fff926fd000 - 0x7fff92708fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib

0x7fff9274c000 - 0x7fff927d9ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

0x7fff92ce2000 - 0x7fff92d38fff com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x7fff92df1000 - 0x7fff92e28ff7 libssl.0.9.8.dylib (47.1) <B7C438BB-79FF-37B3-B8FB-253E5135CBB4> /usr/lib/libssl.0.9.8.dylib

0x7fff92e29000 - 0x7fff92e99fff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

0x7fff92e9a000 - 0x7fff9300bff7 com.apple.QTKit (7.7.1 - 2599.31) <1CBAB8B9-E335-33E3-B442-60105D265CB7> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x7fff9300c000 - 0x7fff93448fef com.apple.VideoToolbox (1.0 - 926.104) <9231E12F-3D46-3F3D-B24F-6E16127E5909> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox

0x7fff93449000 - 0x7fff9344bfff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib

0x7fff9344c000 - 0x7fff934afff7 com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <9ACD3AED-6C04-3BBB-AB2A-FC253B16D093> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fff934b0000 - 0x7fff9446fff7 com.apple.WebCore (8536 - 8536.30.2) <3FF4783B-EF75-34F5-995C-316557148A18> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

0x7fff94496000 - 0x7fff944a1ff7 com.apple.aps.framework (3.0 - 3.0) <DEF85257-2D1C-3524-88F8-CF70980726AE> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService

0x7fff944a2000 - 0x7fff944a2fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x7fff944a3000 - 0x7fff94802fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fff9486b000 - 0x7fff948eaff7 com.apple.securityfoundation (6.0 - 55115.4) <9291CE2A-37D9-39DF-956E-7B2650A9F3B0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x7fff948eb000 - 0x7fff949f6fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fff949f7000 - 0x7fff949fdfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fff949fe000 - 0x7fff949fefff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fff94a47000 - 0x7fff94b99fff com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <62770C0F-5600-3EF9-A893-8A234663FFF5> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x7fff94b9a000 - 0x7fff94ba1fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib

0x7fff94bc5000 - 0x7fff94c11ff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib

0x7fff94c12000 - 0x7fff94ec1fff com.apple.imageKit (2.2 - 673) <5F0504DA-7CE9-3D97-B2B5-3C5839AEBF1F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

0x7fff95778000 - 0x7fff961084af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 17

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 2224

thread_create: 1

thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=251.0M resident=148.8M(59%) swapped_out_or_unallocated=102.2M(41%)

Writable regions: Total=1.4G written=62.9M(4%) resident=181.8M(13%) swapped_out=30.0M(2%) unallocated=1.2G(87%)


REGION TYPE VIRTUAL

=========== =======

(null) (reserved) 148K reserved VM address space (unallocated)

ATS (font support) 31.8M

ATS (font support) (reserved) 4K reserved VM address space (unallocated)

CG backing stores 160K

CG image 168K

CG raster data 116K

CG shared images 256K

CoreAnimation 8K

CoreImage 8K

CoreServices 1768K

IOKit 23.1M

JS JIT generated code 8K

JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)

MALLOC 166.5M

MALLOC guard page 48K

Memory tag=240 266.3M

Memory tag=242 12K

Memory tag=249 156K

Memory tag=251 48K

OpenCL 52K

OpenGL GLSL 1808K

OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)

STACK GUARD 76K

Stack 73.2M

VM_ALLOCATE 246.3M

__DATA 22.7M

__IMAGE 528K

__LINKEDIT 54.5M

__TEXT 196.5M

__UNICODE 544K

mapped file 76.7M

shared memory 55.4M

=========== =======

TOTAL 2.2G

TOTAL, minus reserved VM space 1.2G

Aug 6, 2013 7:05 PM in response to 23enigma

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Aug 7, 2013 10:54 PM in response to Linc Davis

I did these as you suggested. Still crashed with new account. Did not crash in safe boot with no peripherials. I was able to open iPhoto, iMovie, and Photobooth. So while in safe boot I repaired disk permissions with the Disk Utility and that seemed to get rid of the FIPLAB MemoryCleanHelper junk.


But, iPhoto just crashed it again in regular boot mode. I'm at a total loss. The only thing I see is this RimAlbumArtDaemon constantly running whenever iTunes is running.

8/8/13 12:29:07.565 AM RimAlbumArtDaemon[307]: Failed to write artwork to folder, will try again directly from iTunes: /Users/Me/Library/Application Support/BlackBerryDesktop/MediaCache/AlbumArtCache/ulrich schnauss/far away trains passing by [disc 1]


8/8/13 12:29:07.712 AM RimAlbumArtDaemon[307]: Monitoring folder for changes: /Users/Me/Music/iTunes/Album Artwork

User uploaded file

I can't get rid of it. I've tried to delete ALL links to my main gmail/Contacts/Calendar and this thing STILL will not go away. It happens every time I run iTunes. It keeps creating a folder in Users/Me/Library/Application Support/... called "BlackBerryDesktop" which I delete and it keeps reappearing. I also ran these commands in a Terminal...


Using superuser:

sudo launchctl remove com.rim.BBDaemon

Using regular user:

launchctl remove com.rim.BBLaunchAgent

launchctl remove com.rim.RimAlbumArtDaemon

It stops running, but starts up again. It also creates a folder in Users/Me/Library/Application Support/"BlackBerryDesktop" and I delete it but it just keeps reappearing.


Is there something else you'd like me to try?

Aug 7, 2013 11:10 PM in response to 23enigma

sudo launchctl unload /System/Library/LaunchDaemons/com.rim.BBDaemon

sudo launchctl unload ~/Library/LaunchAgents/com.rim.BBLaunchAgent


...etc...check the specified paths:

~/Library/LaunchAgents Per-user agents provided by the user.

/Library/LaunchAgents Per-user agents provided by the administrator.

/Library/LaunchDaemons System wide daemons provided by the administrator.

/System/Library/LaunchAgents Mac OS X Per-user agents.

/System/Library/LaunchDaemons Mac OS X System wide daemons.



launchctl(1) Mac OS X Manual Page -

Aug 7, 2013 11:54 PM in response to 23enigma

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.


These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.


Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.


Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.


Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.


Step 1


Triple-click the line of text below on this page to select it:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit

Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.

Step 2


Repeat with this line:

{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit

This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.


Step 3

{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit

Step 4

ls -A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.


Step 5

osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit

Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.


You can then quit Terminal.

Aug 9, 2013 12:42 AM in response to Linc Davis

Here's the results...


1. extstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit


com.rim.driver.BlackBerryUSBDriverInt (0.0.74)

com.avast.AvastFileShield (2.0.0)

com.avast.PacketForwarder (1.3)


2. { sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit


com.rim.BBDaemon

com.avast.regapp

com.avast.proxy

com.avast.kexts

com.avast.fileshield

com.avast.daemon

com.avast.crashreport

com.avast.account

com.adobe.fpsaud


3. { launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit


com.avast.install

com.avast.helper

com.avast.installusr

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae


4. ls -A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts .la* 2> /dev/null | open -f -a TextEdit


/Library/Components:

/Library/Extensions:

/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

AudioMixEngine.framework

NyxAudioAnalysis.framework

PluginManager.framework

RIM_VSP.framework

RimBlackBerryUSB.framework

iLifeFaceRecognition.framework

iLifeKit.framework

iLifePageLayout.framework

iLifeSQLAccess.framework

iLifeSlideshow.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/Internet Plug-Ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

AmazonMP3DownloaderPlugin101750.plugin

DataVaultMac.safariextz

DataVaultPlugin.bundle

Flash Player.plugin

JavaAppletPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

flashplayer.xpt

iPhotoPhotocast.plugin

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.avast.helper.plist

com.avast.install.plist

com.rim.BBAlbumArtCacher.plist

com.rim.BBLaunchAgent.plist

/Library/LaunchDaemons:

com.adobe.fpsaud.plist

com.avast.account.plist

com.avast.crashreport.plist

com.avast.daemon.plist

com.avast.fileshield.plist

com.avast.kexts.plist

com.avast.proxy.plist

com.avast.regapp.plist

com.rim.BBDaemon.plist

/Library/PreferencePanes:

Avast.prefPane

Flash Player.prefPane

/Library/PrivilegedHelperTools:

/Library/QuickLook:

iBooksAuthor.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

/Library/ScriptingAdditions:

/Library/Spotlight:

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iWork.mdimporter

/Library/StartupItems:

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

Library/Address Book Plug-Ins:

Library/Fonts:

Library/Frameworks:

EWSMac.framework

Library/Input Methods:

.localized

Library/InputManagers:

Library/Internet Accounts:

V1

Library/Internet Plug-Ins:

iGetterScriptablePlugin.plugin

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

com.apple.CSConfigDotMacCert-mikelg@me.com-SharedServices.Agent.plist

com.avast.install.plist

Library/PreferencePanes:

Library/ScriptingAdditions:

Library/Services:

AppDelete.workflow


5. osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit


iTunesHelper


That's it. As I'm sure you know, I am particularly interested in deleting the following...


com.rim.driver.BlackBerryUSBDriverInt

com.rim.BBDaemon

com.rim.BBAlbumArtCacher.plist

com.rim.BBLaunchAgent.plist

RIM_VSP.framework

RimBlackBerryUSB.framework


I'm looking for these with the Terminal but my Unix is a "little" rusty.


find / -name com.rim.BBDaemon


I'm not even going to try and run a graphics program until these are gone. Plus any others that you think should go. Thanks.

Aug 9, 2013 7:37 AM in response to 23enigma

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.


Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

You may have to log out or reboot in order to complete an uninstallation.

If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

"Avast" is perhaps the worst of the whole wretched lot of commercial "security" products for the Mac. It's worse than the imaginary "viruses" you were worried about when you installed it. Not only does it fail to protect you, it throws false warnings, destabilizes and slows down your computer, and sometimes or always corrupts the network settings and the permissions of files in your home folder. Removing it may not repair all the damage, and neither will Disk Utility or even reinstalling OS X.

Back up all data, then remove "Avast" according to the developer's instructions. Reboot.

If you tried to remove Avast by dragging an application to the Trash, you'll have to reinstall it and follow the instructions linked above.

If you still have problems after following those instructions, post again.

iMovie, iPhoto, and Photo Booth ALL crashing my MacBook Pro...

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