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itunes match not working on ipad and apple tv but works occasionally on iPhone

So I signed up for itunes match a while ago when I ran out of space on my iphone 4s, and it worked great. A few days ago I bought and ipad 2 and everything was working for the first day, however now whenever I try to play a song on either the ipad or apple tv, it just skips through them. Very few select songs still work, and I only found this out after it skipped through the first several songs on the album. I also tried to download an album on the ipad and I keep getting an error that it cannot download the songs. Also with this, netflix does not work, yet hulu plus does. Any suggestions?

Posted on Aug 5, 2013 4:50 PM

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1 reply

Aug 7, 2013 9:55 AM in response to tweb1216

Hey tweb1216,



Thanks for the question, and welcome to Apple Support Communities.


It sounds like you may be having some network connectivity issues, which would explain why your Wi-Fi enabled devices are encountering the problems. It may be good to run through the following network troubleshooting articles:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398


Apple TV: Troubleshooting wireless connections

http://support.apple.com/kb/HT1595


Also, you may want to check out the recommended settings for Apple devices:


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/HT4199



Thanks,


Matt M.

itunes match not working on ipad and apple tv but works occasionally on iPhone

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