Address Book/Contacts name field problem

Question

Level 1

8 points

Address Book/Contacts name field problem

Any suggestions on why I can't leave first or last name fields blank for a contact? If I enter a "first name" and leave "last name" blank (or vice versa), why does the system automatically enter the same information in the blank field? Example "First = Jon" and "Last = Blank" (nothing is enter). Soon afterwards the enter becomes "First = Jon" and "Last = Jon". Regardless of the device used, the result is the same. I have been patiently waiting (mid April 2013) for a reply from AppleCare.

Thanks.

iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.3)

Posted on Aug 5, 2013 8:22 PM

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Answer 1

Linc Davis

Level 10

209,541 points

Aug 5, 2013 10:35 PM in response to dmgva

Mine doesn't do that.

Are you synchronizing these contacts with a server, such as iCloud?

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Answer 2

dmgva Author

Level 1

8 points

Aug 6, 2013 8:42 AM in response to Linc Davis

Yes, to iCloud.

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Answer 3

Linc Davis

Level 10

209,541 points

Aug 6, 2013 9:21 AM in response to dmgva

Try editing one of the contacts on the iCloud website. Does the same thing happen?

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Answer 4

dmgva Author

Level 1

8 points

Aug 6, 2013 10:55 AM in response to Linc Davis

I've tried editing both on iCloud & on my unit. I've deleted the contact & waited a while & closed application to be sure it was gone then created a "new" contact in iCloud (via web site) and a different "new" contact on my unit (first on one & last on other). Within a few days it puts the info in the blank field. (I did this with AppleCare on the phone & on my on.)

Oh, should not make a difference but I use Safari and all Apps are up to date.

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Answer 5

Linc Davis

Level 10

209,541 points

Aug 6, 2013 11:50 AM in response to dmgva

Then iCloud is doing it, not the Contacts application. I don't use it myself. I don't know of anything you can do, except perhaps to enter a blank space in the field you want to leave empty, and that may not work.

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Answer 6

dmgva Author

Level 1

8 points

Aug 6, 2013 12:06 PM in response to Linc Davis

Thanks for your help in trying to figure it out. Have wondered for some time if its only happens to me.

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