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User profile for user: SJB Admin
SJB Admin Author
User level: Level 1
0 points

Xserver 3,1 and USB 3.0

I have a XServe 3,1 running OS X 10.7.5. I have connected USB 2.0 and FW800 drives to this machine with no issues. As of late, I have been using USB 3.0 external drives though. When I connect them the Xserve kernel panics and is unusable again until I unplug the drive. I have tried this with two different branded drives and have attached both of the reports from the kernel panic. What is interesting though is that I have other USB 3.0 drives that have connected with no issue. The USB 3.0 drives that I have connected and caused a kernel panic work fine on all other machines. Regardless, the following are the Crash Reports after the kernel panic. Any help is greatly appreciated.


Thanks


Interval Since Last Panic Report: 1290467 sec

Panics Since Last Report: 1

Anonymous UUID: 872B069A-8356-4F34-8BB1-76AFDCDBE600


Wed May 8 09:29:44 2013

panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f809046d2, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x0000000000000660

RAX: 0x0000000000000000, RBX: 0xffffff800f283a40, RCX: 0x00000000015d0000, RDX: 0xffffff800ea33f00

RSP: 0xffffff80b705baa0, RBP: 0xffffff80b705bae0, RSI: 0x00000000002a002a, RDI: 0xffffff800ea33f00

R8: 0x0000000000000158, R9: 0xffffff800f27f800, R10: 0x0000000000208c80, R11: 0x0000000000000000

R12: 0xffffff800ea33f10, R13: 0xffffff800f06c000, R14: 0xffffff800f262c00, R15: 0xffffff800f283a00

RFL: 0x0000000000010246, RIP: 0xffffff7f809046d2, CS: 0x0000000000000008, SS: 0x0000000000000000

CR2: 0x0000000000000000, Error code: 0x0000000000000000, Faulting CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff80b705b750 : 0xffffff8000220792

0xffffff80b705b7d0 : 0xffffff80002c4794

0xffffff80b705b980 : 0xffffff80002da55d

0xffffff80b705b9a0 : 0xffffff7f809046d2

0xffffff80b705bae0 : 0xffffff7f80909482

0xffffff80b705bb10 : 0xffffff7f80904f27

0xffffff80b705bb20 : 0xffffff7f817f9a4d

0xffffff80b705bb50 : 0xffffff800062a29d

0xffffff80b705bba0 : 0xffffff800062aace

0xffffff80b705bc20 : 0xffffff800062ae49

0xffffff80b705bc60 : 0xffffff800062b021

0xffffff80b705bca0 : 0xffffff8000622f8b

0xffffff80b705bce0 : 0xffffff7f8089ee05

0xffffff80b705bd10 : 0xffffff7f8089f61b

0xffffff80b705bdb0 : 0xffffff7f81767d15

0xffffff80b705bde0 : 0xffffff7f817686eb

0xffffff80b705be40 : 0xffffff7f8176829b

0xffffff80b705be60 : 0xffffff800062a29d

0xffffff80b705beb0 : 0xffffff800062aace

0xffffff80b705bf30 : 0xffffff800062ae49

0xffffff80b705bf70 : 0xffffff8000629a2f

0xffffff80b705bfb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.iokit.IOUSBFamily(5.1)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffffff 7f80888000->0xffffff7f808ddfff

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8086a000

com.apple.iokit.IOSCSIArchitectureModelFamily(3.2.1)[5948254C-CBA8-34E3-B5B4-57 5E7D4C7BD1]@0xffffff7f80901000->0xffffff7f8092bfff

com.apple.driver.AppleUSBComposite(5.0)[64C51F06-5AFA-3057-99EA-D32EF21C5278]@0 xffffff7f81767000->0xffffff7f8176cfff

dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffff ff7f80888000

com.apple.iokit.IOUSBAttachedSCSI(1.0.2)[77CC5104-DADF-31A3-B28D-4D9E00435EB7]@ 0xffffff7f817f7000->0xffffff7f81802fff

dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffff ff7f80888000

dependency: com.apple.iokit.IOStorageFamily(1.7.2)[40D4AB21-F11E-3C6C-8883-3554F93A251F]@0x ffffff7f807aa000

dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.2.1)[5948254C-CBA8-34E3-B5B4-57 5E7D4C7BD1]@0xffffff7f80901000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

Not yet set


Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: Xserve3,1 (Mac-F223BEC8)


System uptime in nanoseconds: 2457593815

last loaded kext at 612368715: com.apple.iokit.IOUSBAttachedSCSI 1.0.2 (addr 0xffffff7f817f7000, size 49152)

loaded kexts:

com.apple.iokit.IOUSBAttachedSCSI 1.0.2

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.1.0

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.AppleFWOHCI 4.9.0

com.apple.driver.AppleUSBHub 5.1.0

com.apple.driver.AppleIntel8254XEthernet 2.1.3b1

com.apple.driver.Intel82574L 2.2.0b3

com.apple.driver.AppleRAIDCard 209

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleAHCIPort 2.3.1

com.apple.driver.AppleUSBEHCI 5.1.0

com.apple.driver.AppleUSBUHCI 5.1.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.4

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.iokit.IOUSBMassStorageClass 3.0.3

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOFireWireFamily 4.4.8

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOSCSIParallelFamily 2.5.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.driver.AppleKeyswitch 1.0.5f4

com.apple.iokit.IOUSBFamily 5.1.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.9

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: Xserve3,1, BootROM XS31.0081.B04, 4 processors, Quad-Core Intel Xeon, 2.26 GHz, 6 GB, SMC 1.43f4

Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256 MB

Memory Module: CPUA/A1, 2 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142353637334448312D4346382020

Memory Module: CPUA/A2, 2 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142353637334448312D4346382020

Memory Module: CPUA/A3, 2 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142353637334448312D4346382020

Network Service: Ethernet 1, Ethernet, en0

PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, MXM-Slot

Serial ATA Device: OPTIARC DVD RW AD-5670S

Serial ATA Device: APPLE SSD SM128, 121.33 GB

USB Device: Frontpanel Controller, apple_vendor_id, 0x8261, 0x3d100000 / 2

FireWire Device: Rugged FW USB3, LaCie, 800mbit_speed





Interval Since Last Panic Report: 8968402 sec

Panics Since Last Report: 2

Anonymous UUID: 872B069A-8356-4F34-8BB1-76AFDCDBE600


Mon Aug 5 16:13:36 2013

panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f808c46d2, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x0000000000000660

RAX: 0x0000000000000000, RBX: 0xffffff8012bc3bc0, RCX: 0x00000000011f0000, RDX: 0xffffff800ef0af00

RSP: 0xffffff80b878baa0, RBP: 0xffffff80b878bae0, RSI: 0x0000000000360036, RDI: 0xffffff800ef0af00

R8: 0x0000000000000158, R9: 0xffffff8011c44400, R10: 0x0000000000008000, R11: 0xffffff80002dad60

R12: 0xffffff800ef0af10, R13: 0xffffff8011430600, R14: 0xffffff8011c7f000, R15: 0xffffff8012bc4f80

RFL: 0x0000000000010246, RIP: 0xffffff7f808c46d2, CS: 0x0000000000000008, SS: 0x0000000000000010

CR2: 0x0000000000000000, Error code: 0x0000000000000000, Faulting CPU: 0x0


Backtrace (CPU 0), Frame : Return Address

0xffffff80b878b750 : 0xffffff8000220792

0xffffff80b878b7d0 : 0xffffff80002c4794

0xffffff80b878b980 : 0xffffff80002da55d

0xffffff80b878b9a0 : 0xffffff7f808c46d2

0xffffff80b878bae0 : 0xffffff7f808c9482

0xffffff80b878bb10 : 0xffffff7f808c4f27

0xffffff80b878bb20 : 0xffffff7f817cba4d

0xffffff80b878bb50 : 0xffffff800062a29d

0xffffff80b878bba0 : 0xffffff800062aace

0xffffff80b878bc20 : 0xffffff800062ae49

0xffffff80b878bc60 : 0xffffff800062b021

0xffffff80b878bca0 : 0xffffff8000622f8b

0xffffff80b878bce0 : 0xffffff7f8085ee05

0xffffff80b878bd10 : 0xffffff7f8085f61b

0xffffff80b878bdb0 : 0xffffff7f81735d15

0xffffff80b878bde0 : 0xffffff7f817366eb

0xffffff80b878be40 : 0xffffff7f8173629b

0xffffff80b878be60 : 0xffffff800062a29d

0xffffff80b878beb0 : 0xffffff800062aace

0xffffff80b878bf30 : 0xffffff800062ae49

0xffffff80b878bf70 : 0xffffff8000629a2f

0xffffff80b878bfb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.iokit.IOUSBFamily(5.1)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffffff 7f80848000->0xffffff7f8089dfff

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082a000

com.apple.iokit.IOSCSIArchitectureModelFamily(3.2.1)[5948254C-CBA8-34E3-B5B4-57 5E7D4C7BD1]@0xffffff7f808c1000->0xffffff7f808ebfff

com.apple.driver.AppleUSBComposite(5.0)[64C51F06-5AFA-3057-99EA-D32EF21C5278]@0 xffffff7f81735000->0xffffff7f8173afff

dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffff ff7f80848000

com.apple.iokit.IOUSBAttachedSCSI(1.0.2)[77CC5104-DADF-31A3-B28D-4D9E00435EB7]@ 0xffffff7f817c9000->0xffffff7f817d4fff

dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffff ff7f80848000

dependency: com.apple.iokit.IOStorageFamily(1.7.2)[40D4AB21-F11E-3C6C-8883-3554F93A251F]@0x ffffff7f807aa000

dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.2.1)[5948254C-CBA8-34E3-B5B4-57 5E7D4C7BD1]@0xffffff7f808c1000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

11G63


Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: Xserve3,1 (Mac-F223BEC8)


System uptime in nanoseconds: 86462620463

last loaded kext at 86345993578: com.apple.iokit.IOUSBAttachedSCSI 1.0.2 (addr 0xffffff7f817c9000, size 49152)

loaded kexts:

com.Cycling74.driver.Soundflower 1.5.1

com.apple.iokit.IOUSBAttachedSCSI 1.0.2

com.apple.driver.AppleUSBCDC 4.1.22

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.GeForce 7.3.2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.8f17

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.AppleBMC 2.0.2

com.apple.driver.ApplePolicyControl 3.1.33

com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.Apple16X50ACPI 3.0

com.apple.driver.AppleSEP 1.5.0

com.apple.driver.XsanFilter 404

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.iokit.IOAHCIBlockStorage 2.1.0

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.driver.AppleFWOHCI 4.9.0

com.apple.driver.AppleUSBHub 5.1.0

com.apple.driver.AppleIntel8254XEthernet 2.1.3b1

com.apple.driver.Intel82574L 2.2.0b3

com.apple.driver.AppleRAIDCard 209

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleAHCIPort 2.3.1

com.apple.driver.AppleUSBEHCI 5.1.0

com.apple.driver.AppleUSBUHCI 5.1.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.4

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.iokit.IOUSBMassStorageClass 3.0.3

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.kext.triggers 1.0

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.nvidia.nv50hal 7.3.2

com.apple.nvidia.nvGK100hal 7.3.2

com.apple.iokit.IOSurface 80.0.2

com.apple.nvidia.nvGF100hal 7.3.2

com.apple.NVDAResman 7.3.2

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.2.5a5

com.apple.iokit.IOHDAFamily 2.2.5a5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleGraphicsControl 3.1.33

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.IOPlatformPluginLegacy 5.0.0d8

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.Apple16X50Serial 3.0

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.AppleFileSystemDriver 13

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOFireWireFamily 4.4.8

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOSCSIParallelFamily 2.5.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.driver.AppleKeyswitch 1.0.5f4

com.apple.iokit.IOUSBFamily 5.1.0

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: Xserve3,1, BootROM XS31.0081.B04, 4 processors, Quad-Core Intel Xeon, 2.26 GHz, 6 GB, SMC 1.43f4

Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256 MB

Memory Module: CPUA/A1, 2 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142353637334448312D4346382020

Memory Module: CPUA/A2, 2 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142353637334448312D4346382020

Memory Module: CPUA/A3, 2 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142353637334448312D4346382020

Network Service: Ethernet 1, Ethernet, en0

PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, MXM-Slot

Serial ATA Device: OPTIARC DVD RW AD-5670S

Serial ATA Device: APPLE SSD SM128, 121.33 GB

USB Device: Frontpanel Controller, apple_vendor_id, 0x8261, 0x3d100000 / 2

Xserve, Mac OS X (10.7.5)

Posted on Aug 6, 2013 8:24 AM

Reply
4 replies
User profile for user: Elite Expert of all Knowledge
Elite Expert of all Knowledge
User level: Level 1
44 points

Mar 10, 2014 10:16 PM in response to SJB Admin

I have seen this happen on two different xServes. One running 10.7.5 and the other 10.8.5. I've tried with two drives of the same model, with same result. I've tried all three ports.


There is another thread with same issue here:

https://discussions.apple.com/thread/5818957


The next test I will try is if I can see drive at boot. That might show whether this is hardware (variations to the specs by either the drive or apple), or simply software.


I have also the possibility to try with Snow Leopard.

Reply
User profile for user: Elite Expert of all Knowledge
Elite Expert of all Knowledge
User level: Level 1
44 points

Mar 11, 2014 12:24 AM in response to Elite Expert of all Knowledge

Quick summary:

It fails on all ports

It fails on multiple xServes

It fails on 10.7.5 and 10.8.5 both fully patched and up to date.

It works on iMac 10.7.5 fully patched. Appears to be xServes only that are affected.

It will kernel panic the OS on boot, seconds in.

It does not affect the early boot screen.

It is possible to boot from the drive using a 10.7 installer image.

It works with 10.6.8


It is most likely USB kexts that are the problem. It may work with older versions of 10.7/10.8. It might be possible to copy kexts from older to newer versions and get it working.


I recommend everyone affected to log fault with Apple, along with the details of the drives. It looks to be multiple model drives and multiple drive vendors.

Reply

Xserver 3,1 and USB 3.0

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