I have an I Mac from 2006 and I recently had the hard drive replaced and I'm trying to connect my HP Officejet J5750 and I'm having trouble doing so. Please advise.
iMac, Mac OS X (10.5.8)
Hey chukrking,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides relevant troubleshooting information for your issue:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.
I have an I Mac from 2006 and I recently had the hard drive replace and now I'm trying to connect my HP Offiejet J5750 and it does not work.
