HT1920: Recovering a forgotten iTunes Store account name

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kazmania89

Q: I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can not remember the password due to using a new apple ID I frequently use. How else can I retrieve my password or sign in?

I have an old Apple ID I have been trying to log in to retrieve permission for the songs I have bought for my iTunes. However due to it being an old ID, I have forgotten the password and from what I can remember, the email address I used for security was closed down. I am aware that I can go through security questions and when asked for my D.O.B, I have a feeling I never adjusted my settings in the Apple ID account therefore can not get past that question either.

 

Please help!

 

Thanks

Karen

Posted on Aug 6, 2013 10:57 AM

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Q: I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can n ... more

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