HT1920: Recovering a forgotten iTunes Store account name
Learn about Recovering a forgotten iTunes Store account nameQ: I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can n ... I am trying to sign on an old Apple ID through iTunes and it is likely that the email address I used has been closed down. I can not remember the password due to using a new apple ID I frequently use. How else can I retrieve my password or sign in? more
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Helpful answers
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Aug 8, 2013 9:28 AM in response to kazmania89by judysings,Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device?
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:- Mac: iTunes for Mac: How to copy purchases between computers
- PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy
