HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Learn about Update the iOS software on your iPhone, iPad, and iPod touch

sarahfromfrizington

Level 1 (0 points)

Q: The ipad software update server could not be contacted

I have tried unsuccessfully on a number of occasions to update my ipad to ios 5. I just keep getting a box with telling me the ipad software update server could not be contacted. Please can someone help me with this as I don't know what to do next? Thanks

iPad, iOS 4.3.2

Posted on Aug 6, 2013 10:17 AM

I have this question too

Q: The ipad software update server could not be contacted

All replies

Helpful answers

by lllaass,

lllaass Aug 6, 2013 10:21 AM in response to sarahfromfrizington
Level 10 (190,842 points)

Apple Watch

Aug 6, 2013 10:21 AM in response to sarahfromfrizington

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Reply options

Link to this post

by Bonesaw1962,

Bonesaw1962 Aug 6, 2013 10:21 AM in response to sarahfromfrizington
Level 4 (1,260 points)

Aug 6, 2013 10:21 AM in response to sarahfromfrizington

Are you using a business or home network? Your business could block Updates....
Reply options

Link to this post

by lllaass,

lllaass Aug 6, 2013 10:29 AM in response to lllaass
Level 10 (190,842 points)

Apple Watch

Aug 6, 2013 10:29 AM in response to lllaass

.
Reply options

Link to this post

HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Q: The ipad software update server could not be contacted

All replies Helpful answers

by lllaass,

by Bonesaw1962,

by lllaass,

All replies

Helpful answers