Hello! Why is my iPod shuffle blinking orange 4 times and then nothing? Will not charge.
When I try to charge my iPod shuffle it blinks 4 times then nothing? Any idea why?
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sheila_m.
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Community Specialist
Hello Bekindcandy,
I would be concerned too if my iPod shuffle was not charging. I found a couple of resources that I think might help with this.
First, I recommend reviewing the article about charging a shuffle. This article provides this information:
Once the iPod shuffle is plugged in, it will take about 2 hours to charge the battery to 80% capacity and about 3 hours to charge it to 100%. Find out how to check the battery charge here. For information on status lights while connected, click here.
You can find the full article here:
iPod shuffle: How to charge the battery
http://support.apple.com/kb/HT1477
If you have waited at least 2 hours and your iPod shuffle is still not charging, I recommend following the 5 Rs for troubleshooting the iPod shuffle:
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn’t help, read on for solutions to specific problems.
- Reset iPod shuffle by turning it off, waiting 10 seconds, and then turning it back on again.
- Retry with a different USB 2.0 port if you cannot see iPod shuffle in iTunes.
- Restart your computer, and make sure you have the latest software updates installed.
- Reinstall iTunes software from the latest version on the web.
- Restore iPod shuffle. See Updating and restoring iPod shuffle software on page 26.
I found this on page 24 of the iPod shuffle User Guide:
http://manuals.info.apple.com/en_US/iPod_shuffle_4thgen_User_Guide.pdf
Thank you for using Apple Support Communities.
Best,
Sheila M.