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I tried to reset my macbook air to factory settings now when i try to start it up i get a folder with a question mark and i can't do anything

I tried to reset my macbook air to factory settings now when i try to start it up i get a folder with a question mark and i can't do anything

MacBook Air

Posted on Aug 6, 2013 5:42 PM

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1 reply

Aug 9, 2013 6:23 AM in response to LongHornRyan

Hey LongHornRyan,



Thanks for the question. The following article provides information relevant to the symptoms you described:


A flashing question mark appears when you start your Mac

https://support.apple.com/kb/TS1440


Symptoms


If you see a flashing question mark when you start your Mac, it's probably because it can't find the system software it needs to start up. Usually, all you have to do to get your Mac back up and running is remind it where its software is.



Thanks,


Matt M.

I tried to reset my macbook air to factory settings now when i try to start it up i get a folder with a question mark and i can't do anything

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