HT4436: Creating an iCloud account: Frequently Asked Questions

Learn about Creating an iCloud account: Frequently Asked Questions
KauaiDiane
Level 1 (0 points)

Q: Just received an email from iCloud stating that my free upgrade was going to expire and decrease to 5, when I had been using 10+. What is this??

I just received an email from icloud stating that my free upgrade was going to expire and it would decrease to 5 (when I have been using 10+). What is this??

MacBook Pro, iOS 6.1.4

Posted on Aug 6, 2013 7:07 PM

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KauaiDiane

Q: Just received an email from iCloud stating that my free upgrade was going to expire and decrease to 5, when I had been using 10+. ... more

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  • by snozdop,

    snozdop snozdop Aug 6, 2013 10:17 PM in response to KauaiDiane
    Level 5 (5,815 points)
    Aug 6, 2013 10:17 PM in response to KauaiDiane

    It's exactly what it says. The free additional space you were given for being a former MobileMe customer is finally coming to an end.

     

    Normally an iCloud account has 5GB of free storage and if you want more, you pay for it. Apple gave you an extra 20GB for free for over a year. They are just reminding you that that promotion is coming to an end and your account will revert to 5GB unless you pay for extra space.

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Aug 6, 2013 11:49 PM in response to KauaiDiane
    Level 9 (78,461 points)
    iTunes
    Aug 6, 2013 11:49 PM in response to KauaiDiane

    The actual amount of extra free storage varies depending on how much storage previous subscribers had.

     

    If you do nothing your storage will dowgrade to 5GB so you should make sure you don't have more content than this.

     

    If you want to continue with the increased storage by paying for it, please see

     

    http://support.apple.com/kb/HT5527

     

    and expand 'How do I purchase my current plan?'.