Ipod screen is blank except for Apple symbol.

Question

Ipod screen is blank except for Apple symbol.

Hey,

I was just wondering if anyone else has experienced this problem with their iPod touch. It recently just decidd to conk out. By conk out I mean it's a black screen with the Apple symbol. I've tried turning it off and turning it on again. But that doesn't work. I even left it off for a couple days but that didn't help either. I had a couple of apps on it...do you think maybe it has a virus? Is there anything I can do myself to fix the problem?

Thanks in advance for any help!

iPod touch

Posted on Aug 6, 2013 7:55 PM

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Answer 1

lllaass

Level 10

210,423 points

Aug 7, 2013 6:13 AM in response to caitlynfromab

I have never heard of a virus on an unjailbroked iOS device

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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