iphone update server could not be contacted
I forgot the passcode
now cant log in to my iphone 5
when I restore the phone
it says iphone update server could not be contacted or is temporarily unavailable
really want to fix it
thanks
User profile for user:
sheila_m.
User level:
Community Specialist
Hello g_ckc,
Thank you for the details regarding the issue you are experiencing with your iPhone. It sounds like you are trying to restore it at this point, but are getting an error message about the update server.
I recommend reviewing these article to resolve an issue like this:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Thank you for using Apple Support Communities.
Best,
Sheila M.