User profile for user: Huskerscott
Huskerscott Author
User level: Level 1
1 points

My iPhone 5 will not automatically connect to my home wifi

My wifes iPhone 5 will not automatically connect to our home wifi, she has to log in each time (she has ios 6.1.4). Mine, however will connect automatically with no issues (we have same phone and ios). Here is what I have done so far to fix the issue and none have worked:


* I have reboted (hold home button and sleep/wake button)

* I have reset the network connections

* I have turned "ask to join" on, connected to the network, turned wifi off and then back on, it did not connect to the wifi

* I have manually connected to the network through the manual option, turned wifi off and then back on, it did not connect to the wifi

* I have erased all content and data and resored the backup from iTunes

* I have restored iPhone from iTunes and restored the backup from iTunes


My phone does not list a "forget this network" as an option on the wifi connection when I pull it up, so this is not an option. So, what else is there to fix the issue?

iPhone 5, iOS 6.0.2

Posted on Aug 6, 2013 9:00 PM

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1 reply
User profile for user: braden85
braden85
User level: Community Specialist

Aug 9, 2013 7:40 AM in response to Huskerscott

Hi there Huskerscott!


I have some information here that can help you troubleshoot this issue:

Unable to automatically connect to Wi-Fi

  • Avoid giving your Wi-Fi network a common name.
    • Some wireless routers are preconfigured with a common SSID (network name) such as "wireless" or "default."
    • If your desired Wi-Fi network has a common SSID, try changing the SSID to something unique2.
  • If your desired Wi-Fi network has a unique SSID, reset network settings by tapping Settings > General > Reset > Reset Network Settings.

    Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

Which is taken from this article:


iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/ts1398


It also may be helpful to follow these settings, which are optimal for use with iOS and OS X devices:


iOS and OS X: Recommended settings for Wi-Fi routers and access points

http://support.apple.com/kb/ht4199


Thanks for being a part of the Apple Support Communities!



Regards,

Braden

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My iPhone 5 will not automatically connect to my home wifi

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