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iPhone 5 error 21 in iTunes when updating?!

I am stuck in error 21 when (update and recover) with iTunes. I tried the DFU mode but while restoring after extracting and verifying with apple store it enters Recovery Mode and the Error came up ! What should I do?! I can't open my iPhone and I can't do anything with it.

iPhone 4S, iOS 5.0.1

Posted on Aug 7, 2013 8:00 AM

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5 replies

Aug 7, 2013 8:01 AM in response to Shebo2089

http://support.apple.com/kb/ts3694#error21


Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40

These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.


Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

iPhone 5 error 21 in iTunes when updating?!

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