3 Replies Latest reply: Aug 8, 2013 5:39 PM by BDAqua
greentee Level 1 Level 1 (0 points)

I get an error saying ''can not connect to youtube'' with both chrome and safari on a mac running leopard. I used to go on youtube everyday but then suddenly it started to not load the page and just say 'cant connect' on chrome and ''server where youtube is located is not responding'' on safari. i have tried everything from resetting the wifi and browsers and uninstalling/reinstalling java, flash everything.. Without any reason why do I suddenly get this error on this computer only using the same wifi with about 3 different computers?

Thank you so much for your help, i have a youtube channel im running that is why im so frustrated.


MacBook, Mac OS X (10.5.8)
  • BDAqua Level 10 Level 10 (118,225 points)

    Hi, is it all of...

     

    http://www.youtube.com/

     

    Or just your bookmark?

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

     

    10.5.x/10.6.x/10.7.x/10.8.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    If using Wifi/Airport...

     

    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

     

    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    (There may be better or faster DNS numbers in your area, but these should be a good test).

    Click OK.

  • greentee Level 1 Level 1 (0 points)

    I am so sorry but after trying everything you explained very nicely, it still did not work. It is not the bookmark-its all of the youtube.. and the youtube videos around the web as well...

  • BDAqua Level 10 Level 10 (118,225 points)

    Can you get to youtube, just not see the video?

     

    See in each Browser which version of Flash it thinks it has...

     

    http://kb2.adobe.com/cps/155/tn_15507.html

     

    About Safari 5.1.7 and Leopard Security Update 2012-003

     

    Summary

    Learn about Safari 5.1.7 and Leopard Security Update 2012-003.

     

     

    Products Affected

    Mac OS X 10.5, Product Security, Safari 5.1 (Mac OS X 10.6), Safari 5.1 (OS X Lion)

     

     

    Safari 5.1.7 for OS X Lion, Safari 5.1.7 for OS X Snow Leopard, and Leopard Security Update 2012-003 disable out-of-date versions of Adobe Flash Player.

    Out-of-date versions of Adobe Flash Player do not include the latest security updates and will be disabled to help keep your Mac secure. If Safari 5.1.7 or Leopard Security Update 2012-003 detects an out-of-date version of Flash Player on your system, you will see a dialog informing you that Flash Player has been disabled. The dialog provides the option to go directly to Adobe's website, where you can download and install an updated version of Flash Player.

    Additional Information

    If you need to re-enable an out-of-date version of Flash Player, you can do the following:

        1.    Navigate to the /Library/Internet Plug-Ins (Disabled) folder.

        2.    Drag "Flash Player.plugin" into /Library/Internet Plug-Ins.

        3.    If the browser is running, quit and restart it.

     

     

    http://support.apple.com/kb/HT5271