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Frozen ITunes - downloading problem. Help?

Just downloaded latest iTunes and now having big problems. Trying to download rental movie; begins downloading, then the whole iTunes freezes up, can't close, exit, shift between store and library... Nothing. The download window (which I can open but not close) says "1.07 GB of 1.07 GB - stopped (err = 5102). Have deleted and reinstalled iTunes but same issue persists. Any help welcome.

iPhone 4S

Posted on Aug 7, 2013 4:23 PM

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Frozen ITunes - downloading problem. Help?

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