iPod nano 3rd gen white screen

I just finished adding music to my iPod nano 3rd gen and it was working fine then it just went to a white screen and none of my buttons work. How do I fix this? Can it be saved? There's so much music in here that I don't have anywhere else. Please help!

iPod nano

Posted on Aug 7, 2013 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2013 6:45 AM

Hey Brand3rz,



Oh man! that sounds frustrating. Let's see if we can get this resolved.


I'd like you to run through the following troubleshooting assistant. The most relevant step will be to reset the iPod:


Apple - Support - iPod - iPod nano (3rd generation) Troubleshooting

http://www.apple.com/support/ipod/five_rs/nano3gen/


To reset your iPod:

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.


Tip:

- If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

- If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.


Thanks,


Matt M.

2 replies
Question marked as Top-ranking reply

Aug 10, 2013 6:45 AM in response to Brand3rz

Hey Brand3rz,



Oh man! that sounds frustrating. Let's see if we can get this resolved.


I'd like you to run through the following troubleshooting assistant. The most relevant step will be to reset the iPod:


Apple - Support - iPod - iPod nano (3rd generation) Troubleshooting

http://www.apple.com/support/ipod/five_rs/nano3gen/


To reset your iPod:

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.


Tip:

- If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

- If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.


Thanks,


Matt M.

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iPod nano 3rd gen white screen

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