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I can't restore my game data from Injustice: gods among us

My injustice game was giving some problems, and after checking on the WB games website for help, i was instructed to backup my data onto icloud, delete the app, reinstall it, and a cloud-shaped icon would appear in the app for me to load my saved data. I did this, but the icon never appeared, so now i have to start over completely, after making so much progress. Can anyone advise me as to what else i can try to restore the data on the app?


George

iPad, iOS 6.1.3, IPad with retina display

Posted on Aug 7, 2013 11:16 PM

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Posted on Oct 19, 2013 7:39 AM

I have the exact same thing (word for word) just happen to me. I have filed a ticket on the WB website and have searched forums and have not found a solution. I have months of work in the game with all challenge characters collected, almost all gold cards for purchase in my inventory, all except superman in the red sons back, Elite characters, almost all over level 20, 175,000 credits... all GONE. I did exactly what the WB trouble shooting site said to do. I am beyond angry about this. Does anyone have an answer?

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Oct 19, 2013 7:39 AM in response to random_guy13

I have the exact same thing (word for word) just happen to me. I have filed a ticket on the WB website and have searched forums and have not found a solution. I have months of work in the game with all challenge characters collected, almost all gold cards for purchase in my inventory, all except superman in the red sons back, Elite characters, almost all over level 20, 175,000 credits... all GONE. I did exactly what the WB trouble shooting site said to do. I am beyond angry about this. Does anyone have an answer?

Nov 1, 2013 10:00 PM in response to random_guy13

I have had the same problem, just the last couple days. Followed the instructions and was able to restart with maybe 1 day "lost" even though I backed up 15 minutes prior to erasing. 24 hours later Injustice crashed and faile to launch again. So I followed the steps again, but this time the "backup" was over 3 months old -- when I first loaded the app. I did nothing different, but the saved game data is gone. Likewise all the effort put into the game is for naught. Really bummed and hope someone found an answer. Lost all the challenged characters and several Elite V, maxed characters. Looks like WB isn't interested in helping out. Anyone?

Dec 1, 2013 3:09 PM in response to jgcowgill

The exact same thing happened to me two days ago. I had Challenege characters (Lobo, Batgirl, Aquaman, Hawkgirl, Zod, Blackest Night Batman, Raven), Red Son Characters (Deathstroke, Wonder Woman, Solomon Grundy) was about to get Elseword Flash, had over 36 characers at Elite 5, Prison Superman and 1.3M coins. I just purchased the Man of Steel Superman AND General Zod Pack. I had a sick library of characers and had made a lot of progress in the game. Not only did I file a help ticket with the developers, but I follwed the insructions on the WB help page (uninstall, reboot phone, intall game again, reboot phone again) but no cloud icon showed up when i did this. So i've lost all of my progress, all of my characters, all of my coins. Still no reply from WB supprt staff.

Jan 26, 2014 5:58 AM in response to random_guy13

This has literally just happened to me. Opened the app, logged in automatically, played for a couple of minutes, then it crashed. Never mind I thought, opened it up again and it came up as if I'd never played it before and went into the tutorial? So I quit that and signed in, and it said thanks for signing up, here's a green lantern card?!! I have put far too much time into this app it's actually a bit embarrassing but if it all disappears (about 35 cards, including all challenges, varying levels and some maxed out) and 1.4 million in the bank! I don't know what to do?

Jan 27, 2014 7:30 AM in response to random_guy13

So I heard from Tech Support and they said your game profile doesn't save to the iCloud. What I think does get saved are your Achievements (i.e. beat Superman with Lex Luthor, Maxed out a character, etc.) But all the characters you've gathered, or points you've accummulated don't get saved when you do iCloud backup. Maybe there's a hack or workaround to this, but iCloud backup doesn't actually save your progress.

Jan 27, 2014 8:58 AM in response to HJP2

UPDATE - 27/01/14! I was a bit scared to delete the game and reinstall so I was checking on the game centre to see if my achievements were there, most of them were but a couple of recent (as in last month or so) were not. So after looking at these I tried the game again, it may have been a couple of times opening it up, then closing again (double tapping home screen and sliding upwards) and then one time I opened the game and the cloud was in the top right corner, so I tapped it, and it advised me that it could backup a previous game, sorry I can't remember the wording, but I OK'd it and next thing I know: my bank balance was fully restored, all cards back, and nothing lost at all. So if you can piece together some of my bodged instructions it might just work for you 😉

I can't restore my game data from Injustice: gods among us

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