i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

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i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

MacBook Pro

Posted on Aug 8, 2013 1:11 AM

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Answer 1

Aug 8, 2013 2:06 AM in response to chrishhh

Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.

Make sure the Firewall is turned off.

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Answer 2

Jan 14, 2016 10:41 PM in response to chrishhh

I have an internet connection but when I open app store it shows error message "cannot connect to app store". please let me know what shell I do on this,

Regards,

Salim

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