How do I get my purchased (already billed) rental movie to download?
I purchased a rental movie for my kids two weeks ago and it still hasn't downloaded. Help?
iPad (4th gen) Wi-Fi + Cellular (MM), iOS 6.1.3
User profile for user:
jeremy_v
User level:
Community Specialist
Hi LLNOOR,
Thanks for visiting Apple Support Communities.
I'd try the steps in this article to see if you can resume the download:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If you're still not able to download the movie, use the steps in this article to report the issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
Jeremy