iTunes won't open, unknown error (-200)

Question

Level 1

0 points

iTunes won't open, unknown error (-200)

I'm on a G5 running OS 10.4.6. Unexpectedly my iTunes stopped opening(latest version 6.4). When trying to open it, it immediately quits and this message appears:
"The iTunes application could not be opened. An unknown error occurred (-200)."

ALSO, the sound on my computer has stopped working, with the exception of the start-up chime. Both of these problems started to occur at the same time (and out of nowhere as I've done nothing different or unusual.)

I have run Diskwarrior (which fixed a bunch of other files and directories!) and have also run the MAC Disc Repair successfully. I have also deleted and reinstalled iTunes three times. However, I still get the same error message and no sound (except for start-up). All of my other programs work fine.

I'm frustrated and out of ideas! Help please!
Thank you,
Patty

MAC G5 Dual 2GHz Mac OS X (10.4.6)

MAC G5 Dual 2GHz Mac OS X (10.4.6)

Posted on Jun 14, 2006 11:04 PM

Reply

Answer 1

Best reply

macmenno

Level 6

10,080 points

Jun 15, 2006 3:06 AM in response to patty71

Error code -200 means:
noHardware - Required sound hardware not available [no hardware support for the specified synthesizer]

The hardware still works, as you wrote "the sound on my computer has stopped working, with the exception of the start-up chime. "

I'm no expert on these kind of problems, but it looks to me, a driver is missing or corrupted.

You could try to fix it by (re-)running the latest OS X 10.4.6 combo-update.
This will sometimes fix problems.
If that fails, you might have to do an Archive and Install. More hints about that feature here

Before doing all that, it could be wise to post a question in the Using Mac OS X Tiger forum.
There are some very knowledgeable people answering questions there.
Maybe someone has a simple solution.

Hope this helps.

M

17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.4.6) Several ext. HD (backup and data)

Reply

Answer 2

patty71 Author

Level 1

0 points

Jun 17, 2006 12:27 AM in response to macmenno

Thank you so much for your response. I will try your suggestions. It's nice to know what error code -200 means as well, I couldn't find an explanation anywhere!

Thank you again for your help.
Patty

MAC G5 Dual 2GHz Mac OS X (10.4.6)

MAC G5 Dual 2GHz Mac OS X (10.4.6)

Reply

Answer 3

Jun 17, 2006 6:47 AM in response to macmenno

I had exactly the same problem and I am running OSX 10.3.9. I think that it was my latest Quicktime update, as the sound works on Window Media Player and some other applications, like Garage Band. I posted my question but have no responeses yet. I am in the midst of archiving data for a re-install. Please let me know how your struggle goes and I will do the same.

Since Quicktime and iTunes are so intertwined, you can't run one without the other.

iBook G4 Mac OS X (10.3.9)

Reply

Answer 4

Jun 22, 2006 5:49 AM in response to patty71

I wondered how your problem was going. I ended up archiving and installing off my disks. It corrected the problem. Of course, i had to update all my software after that (EXCEPT QUICKTIME). Hope this helps.

iBook G4 Mac OS X (10.3.9)

Reply