HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
ABD
Level 1 (0 points)

Q: Friends are reporting that some emails to me are bouncing back to them.  What might be wrong?

Friends are reporting that some emails to me are bouncing back.  It is multiple folks with different email systems.  I do still receive most emails (I think!)  and there does not seem to be anything unique about the ones bouncing back to distinguish them from the ones that come through.  They are not large, they don't have big attachments.  What could be wrong?

MacBookPro, Mac OS X (10.4.10)

Posted on Aug 8, 2013 12:21 PM

Close
ABD

Q: Friends are reporting that some emails to me are bouncing back to them.  What might be wrong?

  • All replies
  • Helpful answers

  • by pvonk,

    pvonk pvonk Aug 8, 2013 12:48 PM in response to ABD
    Level 6 (13,739 points)
    Aug 8, 2013 12:48 PM in response to ABD

    Are you running low on storage in your icloud account?

     

    On an iOS device, go to Settings>General>Usage to see how much "Storage" you have available on the device.  Farther down the list is the available storage on iCloud.

     

    On a mac, System Preference>iCloud.  Look at the bar graph to see how much space you have used.

     

    Also, the bounced back emails should include some error statements as to what the problem is.  Can your friends report that to you?