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Mail - Phantom "New Message" alerts that never go away

Comrades,


I'm on a Mac Pro running Mac OS 10.8.4, all apps up to date, etc.


Using Mail as the client for my exchange email account at work, I have encountered a strange issue whose solution eludes me... There is a numeric alert on my inbox that indicates I have three unread messages, when no such unread messages exist. I have attempted the following remedies to no avail:


Viewed All Unread Messages

Marked All Messages "Read"

Restarted Mail

Restarted Computer

Restarted Computer with PRAM Reset

Removed/Added Email Account (twice)

Drank a lot of whiskey

Registered for Apple Support Communities


Any and all advice would be appreciated.

Mac Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 8, 2013 12:42 PM

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Posted on Aug 8, 2013 12:47 PM

go into your mail preferences/general


under the check for new messages notification option see what is next to that and hit the drop down to change accordingly this may resolve your issue

4 replies

Mail - Phantom "New Message" alerts that never go away

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