HELP!

I'm having trouble with the set up of my iPhone 5. It keeps saying my activation server could not be reached. HELP!

iPhone 5, iOS 6.1.3

Posted on Aug 8, 2013 1:42 PM

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1 reply

Aug 10, 2013 1:02 PM in response to merylelizabethh

Hey merylelizabethh,



Thanks for the question, and welcome to Apple Support Communities.


The following article provides troubleshooting steps for activation issues:


iPhone: Troubleshooting activation issues

http://support.apple.com/kb/TS3424


If you are attempting to active with iTunes for Windows, also see this article:


iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

http://support.apple.com/kb/TS1814



Thanks,


Matt M.

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