my kids ipod has a picture of itunes and the plug that goes into the computer? Cant get it to do anything

Hi Heather7277,

Thanks for visiting Apple Support Communities.

You may find the steps in one of these article helpful with restoring the iPod. See this one if it's an iPod touch:

iOS: Unable to update or restore

http://support.apple.com/kb/ht1808

See this article if it's an iPod nano:

iPod displays "Use iTunes to restore" message

http://support.apple.com/kb/TS1441

Regards,

Jeremy