I do not have access to my purchased audio books suddenly only my purchased music. Why?

That's not the issue iCloud was not a option and backing up previous purchased audio books was not a problem but now it is. One download or more like one year etc...? Otherwise its back to the dark ages. Perhaps but then why has support not responding if its this simple? iCloud now gives another money grab opportunity light. Oh I'm sure a notice was posted by iTune and now my purchases have lapsed. It's only money what I don't agree with is the terms changing wasting my time and not responding. I've asked the questions, done the requirements but iCloud is a mess for if not managed daily. They change terms and environments as they please. Hey it's in the fine Print buyer beware.