icloud id and apple id don't match.

What you need to do is delete the icloud account and start a new one with the new ID. You will lose whatever you have in the account when you delete. You will get an option to save content to your phone when you delete. Choose that option

Hi angelina,

If you changed your Apple ID by editing it in Manage Your Apple ID, all you need to do is to delete the iCloud account on your phone and sign back into it with your new ID. It's the same iCloud account, but you need to get it signed on with the new ID. Deleting it from the phone doesn't delete the iCloud account.

Cheers,

GB

gb

This does not work. No matter what I do on my iPhone i.e. Delete iCloud account, whatever it wants a password. I have different email address and thus a new Apple ID because my company changed names. I can even log into my iCloud account with my Computer Browser, but not on my iPhone. There is no way I can find to change the iCloud logon ID on my phone.

Did you change your Apple ID on your exisitng Apple account, or did you create a brand new Apple ID?

If you simpley changed the Apple ID on your exisitng Apple account then you need to do the following to remove the old iCloud account from your device:

1. Go to Manage your Apple ID and sign on with your current Apple ID and password. Edit your Apple ID and change it back to the old ID (this is temporary. Do NOT verify it, do NOT change the password): Apple - My Apple ID

2. Go to Settings>iCloud on your device, scroll to the bottom an click on Delete Account. When asked for a password, type in your current Apple ID password. Follow the prompts to complete the deletion of the account

3. Go back to Manage your Apple ID, and change your Apple ID back to your new ID

4. Go back to Settings>iCloud and sign on with the new Apple ID

Cheers,

GB

THANK YOU! I never would have thought of doing that. Was trying so hard to try and delete my old iCloud ID to reset my iPad, but it just wouldn't let me because I used a different Apple ID... Geez, they make it difficult.

Thank you!

Glad you are all set now! 🙂

Cheers,

GB

i have the same issue but when i went to change my apple id to back to old address it says cannot be same as rescue email. Mind you i deleted that as my rescue email. any advice?

Do you have some other valid email address (it doesn't even have to be yours) you could put into the Rescue email address where the other Apple ID was listed? Maybe that would then allow you to change the primary one to the prior Rescue email address....

Cheers,

GB

I Did this but when you try and change the new Apple ID back to the old one, it says you have to put in the verification code they send you. Should I do that? Thanks

You are replying to a post that is almost a year old and things have changed since then. Please state exactly what your issue is, whether your iCloud ID that you are trying to sign off is simply the old version of your current Apple ID, or whether it is a completely separate ID.

If it is just an old version of the current Apple ID, then all you need to do is to go to Settings>iCloud, click on Sign Out and type in your current Apple ID password to sign out.

Cheers,

GB