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I preordered an album and it only charged for one song

I preordered Yours Truly while the song Right There was available. iTunes then sent me a reciept for only that song and it says that i didn't preorder the album. How do I fix this without spending more than the $8 the album costs to preorder? It charged me only $1.29 for the one song but i dont want to have to buy all the other songs separately..

Posted on Aug 8, 2013 9:15 PM

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Question marked as Best reply

Posted on Aug 11, 2013 7:19 AM

Hi e_v_a,



Welcome to the Support Communities!


The following information should help you with this:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/HT1933?viewlocale=en_US


Cheers,


Judy

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I preordered an album and it only charged for one song

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