3 Replies Latest reply: Aug 13, 2013 6:37 AM by jason269
Bryant Loc Level 1 Level 1

I have 2 pc for my iOS devices and I turn on my Home Sharing to transfer music and apps from my 1st pc to the 2nd pc. The music transfer just fine, but about the apps some can transfer but some can't. The error said I can't transfer those apps because I didn't authorize on my pc but even though I did authorize both pc. So I went back and authorized to make sure that I did, both my pc said " Including this one, you have authorized 2 computers out of your available 5" that's really frustrated and anoying me. PLEASE if someone out there who knows how to solve this, reply this to me as soon as you possibly can. Thank you.

Solved by jason269 on Aug 11, 2013 8:15 AM Solved

Hello, Bryant. 

 

It sounds like you may have some applications purchased under another Apple ID.  I would recommend finding the account name of the Apps that will not transfer and authorize the computer for that account.  To find the account name, see the section labeled Authorize using the correct account name in the article below.  Alternatively, you can either Right-Click and Get Info on the selected App for Windows or Control-Click and Get Info for Mac.  The Apple ID that was used to purchase the App will be on the Summary tab. 

 

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

http://support.apple.com/kb/ts1389

 

Hope that helps.

 

Jason H. 

Reply by Bryant Loc on Aug 11, 2013 5:37 PM Helpful

Hi, Jason.

Wow, thank you so much. You just completely solve my problem, but one more thing please. Those apps that I want to transfer is from my old Apple Account, I rencently using a new account now so how can I transfer those apps to my new pc by using Home Sharing of my new Apple Account which is the one that I'm using right now.

Reply by jason269 on Aug 13, 2013 6:37 AM Helpful

Bryant,

 

In order to transfer the applications purchased with the old Apple ID, you will need to authorize the new computer with that ID before you will be able to Home Share them.  If the password is not remembered for that account, you will need to reset the password.  Here are the steps that will walk you through that process. 

 

Apple ID: Changing your Apple ID password

http://support.apple.com/kb/TS2446

 

If you experience issues, see the last section labeled Additional Information.

 

-Jason H.

All replies

  • jason269 Community Specialists Community Specialists

    Hello, Bryant. 

     

    It sounds like you may have some applications purchased under another Apple ID.  I would recommend finding the account name of the Apps that will not transfer and authorize the computer for that account.  To find the account name, see the section labeled Authorize using the correct account name in the article below.  Alternatively, you can either Right-Click and Get Info on the selected App for Windows or Control-Click and Get Info for Mac.  The Apple ID that was used to purchase the App will be on the Summary tab. 

     

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

    http://support.apple.com/kb/ts1389

     

    Hope that helps.

     

    Jason H. 

  • Bryant Loc Level 1 Level 1

    Hi, Jason.

    Wow, thank you so much. You just completely solve my problem, but one more thing please. Those apps that I want to transfer is from my old Apple Account, I rencently using a new account now so how can I transfer those apps to my new pc by using Home Sharing of my new Apple Account which is the one that I'm using right now.

  • jason269 Community Specialists Community Specialists

    Bryant,

     

    In order to transfer the applications purchased with the old Apple ID, you will need to authorize the new computer with that ID before you will be able to Home Share them.  If the password is not remembered for that account, you will need to reset the password.  Here are the steps that will walk you through that process. 

     

    Apple ID: Changing your Apple ID password

    http://support.apple.com/kb/TS2446

     

    If you experience issues, see the last section labeled Additional Information.

     

    -Jason H.