thatkidfromcanada

Q: Keys stopped working on iMac Apple Wireless Keyboard

Right now, I'm borrowing a keyboard.

 

My imac's a late 2009 model with  one of the new apple wireless keyboards.
About a week or so ago, all of the sudden, some of the keys stopped working. Like one day the keyboard's working fine, and the next certain keys stopped working.

 

THe keys that aren's working - delete, tab, the space bar, the down arrow key. Is  there anything I can do to fix this problem, or would it be better to get a whole new keyboard?

 

Because I've  been looking at wireless keyboards, and Logitech has  a mac one that's solar powered and it looks nice, wouldn't have to keep shelling money out for batteries

Posted on Aug 9, 2013 7:48 AM

Close

Q: Keys stopped working on iMac Apple Wireless Keyboard

  • All replies
  • Helpful answers

Previous Page 2 of 4 last Next
  • by dbakker,

    dbakker dbakker Jan 2, 2014 4:39 AM in response to thatkidfromcanada
    Level 1 (0 points)
    Jan 2, 2014 4:39 AM in response to thatkidfromcanada

    The keys that stopped working for me are also exactly the same. tab, delete key, down arrow and space bar!

     

    How can this happen to more and more keyboards?

     

     

    What to do?  just buy a new one? demand a replacement in the store?

  • by satish gowda,

    satish gowda satish gowda Jan 2, 2014 5:05 AM in response to dbakker
    Level 1 (25 points)
    Jan 2, 2014 5:05 AM in response to dbakker

    Is ur machine under warranty? if yes i would suggest u to get it replaced under warranty soon. And as for ur problem is concerned apple's magic keybord cannot intentionally go wrong as it is hardcore piece of marvel by Apple. U c they can only go wrong if there is liquid spill or hard usage or a battery leakage. Even if u accidently bash it on an hard surface it would still work leaving behind dent(depending on the impact), provided should not  fall with key's facing the surface. So stop complaining and find the culprit who might have spilled liquid or any liquis foriegn material on the top case without ur notice. Coz only a liquid spill can damage the firmware. just a suggestion, dont use rubber made cover for the keyboard as even moisture formation can lead to liquid attack also use chargable batteries. K RoCk On BudDy....

  • by amonster00,

    amonster00 amonster00 Jan 2, 2014 6:12 AM in response to satish gowda
    Level 1 (1 points)
    Jan 2, 2014 6:12 AM in response to satish gowda

    Look mr know it all, before you start telling someone to stop complaining you better understand something - there is something wrong with the software clearly because guess what...when I'm in a URL address bar or a form with fields all those keys that I mentioned didn't work (tab, delete/backspace, down arrow) all work perfectly fine.  So since you know so **** much about apple keyboards, mr mighty one, please, please explain how it can be the hardware when these **** keys do work but they don't work when I'm typing an email or in this **** comments box.

     

    Thanks for your intellectual feedback

  • by LocoDJ,

    LocoDJ LocoDJ Jan 10, 2014 9:32 PM in response to thatkidfromcanada
    Level 1 (4 points)
    Desktops
    Jan 10, 2014 9:32 PM in response to thatkidfromcanada

    Same thing here. 2009 iMac and wireless keyboard had keys go dead, I cleaned it and then more keys went dead. Jus t bought new wireless and guess what--t he s and t he x are dead. I had to plg my old usb keyboard back in. This is ABSOLUTELY an Apple software problem. I am running OSX 10.9.1 and hope Apple addresses this issue very soon. I may just have to revert to a wired keyboard. How inconvenient. Apple has been going downhill for the last year. They just aren't paying attention.

  • by eliannaj,

    eliannaj eliannaj Jan 11, 2014 5:45 PM in response to thatkidfromcanada
    Level 1 (0 points)
    Jan 11, 2014 5:45 PM in response to thatkidfromcanada

    I expected to find a solution and am astounded that all these keyboards are giving out in a similar way in the same timeframe instead.

     

    Like others I did nothing that I could pin it on, but all of a sudden the capital 'c' will not register. I'm taking it into the store on Monday and will repost if I get any solutions.

  • by iRideApple,

    iRideApple iRideApple Jan 15, 2014 2:06 AM in response to LocoDJ
    Level 1 (0 points)
    Jan 15, 2014 2:06 AM in response to LocoDJ

    Same here, iMac 2009 wireless Keyboard, over 3 years nothing, now iMac 2009 and Mavericks.. some keys not working anymore.

     

    I try to connect this wireless Keyboard to my iMac 2013 Mountain Lion, but I can't as my ENTER not working anymore, so paring can't be done.

     

    Not good.. not good...

  • by Steven Moore,

    Steven Moore Steven Moore Feb 22, 2014 5:09 PM in response to iRideApple
    Level 2 (178 points)
    iPod
    Feb 22, 2014 5:09 PM in response to iRideApple

    Okay I thought my keyboard was a battery issue but after changing batteries and the other procedures it must be the keyboard.

    It's now got so bad it wont stay properly connected for an hour. Its says its connected but the unit looses uppercase T and the mac won't register two keys at once ie two arrow keys. It will only take input from one at a time. It then wont input at all. Disconecting switching off etc will get it to connect eventually.

    The keyboard is almost five years old so I'm not too annoyed about it's demise but I don't want to buy another only to find it's not the keyboard but either the Mac or interference.

    Did anyone who got a replacement find it fixed the problem?

  • by eliannaj,

    eliannaj eliannaj Feb 22, 2014 5:19 PM in response to Steven Moore
    Level 1 (0 points)
    Feb 22, 2014 5:19 PM in response to Steven Moore

    Hi, Steven,

     

    I had an identical problem with wireless keyboard for my iMac. 2 1/2 or 3 years of no problems, then the capital 'c' would absolutely not work.

     

    I went to the trouble of replacing the keyboard which had the same exact problem.

     

    Last week I took the old keyboard to an Apple store and the guy hooked it up to their guest computer. Guess what? the capital 'c' works just fine.

     

    Returned the new keyboard, discovered that if I turn on caps lock I can get a capital 'c' out of it and am using that as my workaround for the time being.

     

    It appears that the iMac itself is the culprit.  The Apple guy suggested that I try to reset the entire computer, which means basically shutting it down, disconnecting the plug from the wall for about 10 minutes and then starting the whole thing up again.

     

    I had to set up a number of things again from scratch, but this process didn't work for me. Maybe you will have better luck.

  • by Steven Moore,

    Steven Moore Steven Moore Feb 22, 2014 6:03 PM in response to eliannaj
    Level 2 (178 points)
    iPod
    Feb 22, 2014 6:03 PM in response to eliannaj

    Thanks tried all that stuff, PRAM, SMC, even erased and reinstalled mavericks.

    My keys come back again after unpairing repairing etc.

    I tried pairing it to my ipod and had the same result the uppercase T disappeared.

    Maybe someone else could try that one too.

    It also is missing if I start in safe mode, when it's in it's missing mode.

    Since your replacement exhibited the same problems I'm thinking a USB replacement may be wiser.

  • by LocoDJ,

    LocoDJ LocoDJ Feb 23, 2014 5:15 AM in response to Steven Moore
    Level 1 (4 points)
    Desktops
    Feb 23, 2014 5:15 AM in response to Steven Moore

    I almost positive that the culprit is the Mavericks OS. Some of the keys on my wireless stopped working after the last Mavericks update. Bought a new wireless, same problem, just different keys not working. Hooked up the keyboards to my Kindle and the same keys still did not work. Sent the wireless back and got the latest, wired, usb keyboard. Everything works fine now, keyboard wise, but my 2009 iMac is running ultra slow. This is an Apple problem, they just don't have the magic anymore.

  • by Steven Moore,

    Steven Moore Steven Moore Feb 23, 2014 6:06 AM in response to LocoDJ
    Level 2 (178 points)
    iPod
    Feb 23, 2014 6:06 AM in response to LocoDJ

    You may be right about Mavericks. The thing is why did it still not work with the kindle?

    Could mavericks have updated the firmware on the keyboard, if there is updateable firmware on the keyboard, and that's where the fault lies? The firmware could be bugged which makes sense.

     

    If you look here:

    http://support.apple.com/kb/HT3932?viewlocale=en_US&locale=en_US

    10.6.3 updates the firmware so Mavericks could have too.

  • by LocoDJ,

    LocoDJ LocoDJ Feb 23, 2014 6:21 AM in response to Steven Moore
    Level 1 (4 points)
    Desktops
    Feb 23, 2014 6:21 AM in response to Steven Moore

    Yes, that is what I think. I did not realize at first that the keyboard could be updated with an OS upgrade, but it seemed that Mavricks 'implanted' something in both wireless keyboards that has rendered them useless, unless they can be 'wiped' back to normal function. Perhaps the firmware update is what made the iMac rum slower, as well. From reading the many issues in these forums it seems very logical that incompatibilities with certain machines, like the 2009 iMac intel with the 27 in or 24 in screens got hit the hardest. I keep wanting to go back to 10.6.8 which is what I have on my 2006 macBook 13in. I probably won't upgrade the laptop until absolutely necessary, and maybe not even then. Hopefully Apple will figure this out and create a download or utility to fix these all to common issues. Thanks for the support link and for your replys. Stay in touch if you learn more.

  • by Howard Karpoff,

    Howard Karpoff Howard Karpoff Mar 8, 2014 2:20 PM in response to thatkidfromcanada
    Level 1 (0 points)
    Mar 8, 2014 2:20 PM in response to thatkidfromcanada

    My keyboard tab qwertyuio all no longer respond

     

    All other keys work; batteries swapped

  • by Ana Saúde,

    Ana Saúde Ana Saúde Apr 24, 2014 6:11 AM in response to thatkidfromcanada
    Level 1 (0 points)
    Apr 24, 2014 6:11 AM in response to thatkidfromcanada

    This week happened to me the same. Caps Lock, Space bar; BackSpace; down Arrow don't work, suddenly.

    2009 iMac 24.

    I have Mavericks, but I tried to pair it with other computer with Snow Leopard, and it din't work either. So i'm not sure if it is Mavericks culprit.

     

    Does anyone have the solution and fixed the problem?

    Thanks

  • by iRideApple,

    iRideApple iRideApple Apr 25, 2014 3:28 AM in response to Ana Saúde
    Level 1 (0 points)
    Apr 25, 2014 3:28 AM in response to Ana Saúde

    Hello,

    I had iMac 2009 with wireless keyboard with out problems, when mavericks came BAM! I lost some keys and one of the key was Enter key, so I did not have change to even pair it any more.

     

    Solution to me was call to Apple, and I all ways paid Apple care, so I was barely out of warranty, so I told my story, and only fix to me was new keyboard, Apple send me new under warranty, and now it works again.

     

    This new wireless keyboard was model labeled 2011, and maybe old ones suffers A bug at Mavericks?

Previous Page 2 of 4 last Next