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My ipod wont charge while switched on , how can i solve this problem ?

My ipod is the 3rd g and it have to be turned off to charge i cant connect to itunes as it doesnt connect while open ,please I need to solve this problem , any ideas ?

iPod touch, iOS 5.1.1

Posted on Aug 9, 2013 8:52 AM

Reply
2 replies

Aug 9, 2013 9:00 AM in response to marwan hossam

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

My ipod wont charge while switched on , how can i solve this problem ?

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