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Aug 11, 2013 11:51 AM in response to cschwerby jason269,★HelpfulHi, cschwer.
Here are some articles you may find helpful to troubleshoot this issue.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Regards,
Jason H.
