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Yellow discoloration How-to get rid off it?

Hello,

since the original thread was closed down without any answer on the subject, here goes: How to get rid of the yellow/grey/orange discoloration a lot of MacBooks are showing? This is a technical issue, so I think there should be no problems with this thread now should there.

OK, another thing: Since the last thread WAS shut down, it certainly seems that someone of Apple is reading these post after all, so maybe any official answers?

Hoping for problem-solving and sincerely,

Martin Stroschein.

MacBook (white), Mac OS X (10.4.6), 1GB RAM

Posted on Jun 15, 2006 5:45 AM

Reply
149 replies

Jun 15, 2006 12:32 PM in response to Larry_Rymal

And yet, I offer another. ;>)
Try this stuff:
http://www.officedepot.com/ddSKU.do?level=SK&id=204057
&Ntt=sanford%20expo&uniqueSearchFlag=true&An=text


Okay, we have some of that here at the office, so I decided to try some.

Outcome: No change. I applied Sanford Expo White Board Cleaner to the affected areas of my MacBook several times and rubbed for a good 10 minutes.

Oh well, it was worth a shot...

Jun 15, 2006 1:04 PM in response to ArianBlackthorne

While tracking information on the problem is a good thing, I don't think that site's statement that this affects a "substantial majority" of MacBooks has been at all demonstrated. There have been around 20 people complaining, it seems. That's a big enough number to indicate that it's a problem that needs to be resolved, but not nearly enough to show that it's happening to a "substantial majority" (unless Apple's only sold 30 MacBooks).

FWIW, mine's still clean after 3.5 weeks -- it may or may not develop the problem (I'm keeping an eye on these threads to see if a solution is eventually found, just in case).

MacBook 2.0/80/1, PowerMac 2x2.0/160/2.5 Mac OS X (10.4.6)

Jun 15, 2006 1:08 PM in response to kaox

It's weird, it seems like the different releases had different issues... The first releases seem like they are not discoloring yet, then came a release that the stains can be removed with magic eraser, then a release where magic eraser doesn't work. Are they fixing it where the fixes don't fix? lol 🙂

Jun 15, 2006 1:14 PM in response to Larry_Rymal

Ethanol kind of hurted my macbook.
I work in a lab so I have all kind of solvents available, tried to clean it with ethanol and isopropyl in a little bit of the upper corner (just to try and check it didnt destroy the plastic) and it looks like the ethanol dissolved the white coating, leaving a very strange effect. Completely unnoticeble unless you know where to look, but again that was like a sq. centimeter.

Jun 15, 2006 8:08 PM in response to florymike

Based on Apple's current actions, it will consider the problem to be merely cosmetic and won't replace it. I recommend that you wait until either there is a solution that works for everyone, or until Apple recognizes the defect and fixes it.

If you really want a MacBook now, you could get a black one or use some of the clear skins that are availbale from online stores.


Ilya

2.0 GHz MacBook or iMac soon iPod video 30GB Black | Silver iPod Mini 2G 4GB

Jun 15, 2006 9:39 PM in response to ALAR

ALAR---

I strongly agree with you. It is not up to the user of the Macbook to clean up a mess created by Apple. These widespread "cosmetic" problems should no doubt be covered by warranty because it is obvious that this is a problem with the manufacturer. I hope that more and more people will bring this problem to Apple's attention; that is the only way that we will be able to fix this issue. Please, if you have a Macbook and you are encountering this problem, call up Applecare of bring you 'book into a local store and voice your anger over this problem. We need to find a fix...

Chris

Jun 16, 2006 5:56 AM in response to DonSqueak1981

After they decided to lock my last post for some reason I decided to finally call Apple about this. They were really nice, they escalated it to a product specalist and had me send in some pictures to escalate to their engineering team. Keep calling and letting them know if you are experiencing this problem and at least you can get a case number that says you called.

My pictures can be found at:

http://web.mac.com/emstauffer/Macbook.zip (10.6MB)

Hopefully they do something about this, my phone call to them left me with a positive attitude on the issue.

Yellow discoloration How-to get rid off it?

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