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Yellow discoloration How-to get rid off it?

Hello,

since the original thread was closed down without any answer on the subject, here goes: How to get rid of the yellow/grey/orange discoloration a lot of MacBooks are showing? This is a technical issue, so I think there should be no problems with this thread now should there.

OK, another thing: Since the last thread WAS shut down, it certainly seems that someone of Apple is reading these post after all, so maybe any official answers?

Hoping for problem-solving and sincerely,

Martin Stroschein.

MacBook (white), Mac OS X (10.4.6), 1GB RAM

Posted on Jun 15, 2006 5:45 AM

Reply
149 replies

Jun 23, 2006 1:28 PM in response to DonSqueak1981

Hey people, please WAKE UP.
1° EVERYBODY knows, or should know by now: never buy a first version Apple product, unless you're prepared to take all the faults, mistakes, etc. You KNOW it, don't you? You are a free tester for apple, at your own expense, and that it your choice. Steve tricked you into it, maybe, and that is his job. And yes, I think he is absolutely brilliant at it. I know, he fooled me a few times as well. And a lot of others, as far as I can see here. (Giving all these people a controlable forum is a another brilliant idea, by the way.)
2° Take a look at het guitarworld. Yes, I say it again: the guitarworld. EVERYBODY knows that a guitar build in China or South-Korea or Mexico is inferior to one build in the US or Canada. Of course, thet latter are a lot more expensive. Make your choice, it is about your priorities, it is about YOUR choice. But don't expect gold if you're just paying for copper.
And remember: Macbook's and Macbook Pro's are NOT build in the US or Canada or Germany. Quality control? Wooha! Not for this price, sir!
So why am I still a Mac-fan? Because I have (and had) very stable systems. How come? Read again.

iMac G5 Mac OS X (10.4.6)

Jun 23, 2006 2:51 PM in response to Rudy Soetewey

Rudy,

You presume that all second (and further) revisions are problem free? I waited for the original G5s to be revised before taking the plunge. I bought myself a Rev.B machine that had numerous problems and was in all honesty no better than a Rev.A. I had three G5s in three months.

Problems are not specific to revision A equipment. They can appear at anytime.

And why do you also presume goods manufactured in Asia are inferior to American, Canadian or German ones? I own many Asian products that have lasted longer than comparable 'Western' ones with far fewer faults; from audio and household equipment to cars.

Problems are not always specific to region or revision, and effectively telling these unfortunate people they were stupid to buy a revision A MacBook is insulting.

Jun 23, 2006 9:16 PM in response to Matthew Harnack

OK, let me explain this clearly for everyone. No magic eraser or such other product will work on these discolorations. Many people have suggested it so far and suggesting it again will not change the fact that the majority of the people are not having success with it.

I would like to refer everyone to a very important website:

http://stainedbook.info

I came across it. If your MacBook was made in the 19, 20, 21, or 22 week, you may likely have this problem. It seems that this is the trend. I highly suggest you call AppleCare and even refer them to this webpage. If you yourself have th discoleration, then contact the webpage and contribute to the cause.

This certain batch seems to have a defect. That is the reason why there is discoleration. Not becuase people smoke, not becuase they are dirty people, and no amount of abrasive material will properly get it off. I use properly, beucase you can damage the plastic and still get off the stains (from what other have been reporting).

I want to asure everyone that though there has been a lot of talk about the discoloration, in comparision to the number sold, only a percentage have had defects such as these. There have been many other people who (like myself) have not experianced this problem.

Jun 24, 2006 2:15 AM in response to DonSqueak1981

Sorry that you think it is insulting, JustinR, because that is not what I meant or intended. Or even said. I said that people who buy a Rev.A machine know what they are doing, and the risks they are taking. EXPECT problems. Come on people, should we honestly be wondering in what week a premium priced machine is made? The last time I bought a revA, it was an Alpowerbook. Screendots, remember? They knew it all along, and refused to react for a long long time. And THAT makes me very angree.
Especially when I see and read about the company's way of reacting. Somewhere on a forum here I read this advice: if you call apple, and get a brutal and offensive reaction(!), call again, and ask for someone else, until you get what you want. Some people had to call severall times. Hallo?! Is this consumer friendlyness? I know it is not an easy job, but service can make the diference.
I am sorry to read that even mentioning this, is considered a battle.
About the production countries, you may be right. It was just a statement of personale experiences, time and time again. But reputations change, that is true. And once you have a bad one, it is **** to change it over again. (And yes, I DO like Apple products, but to be completely honest: no longer for the hardware, but for the software.)

iMac GT, Al Powerbook Mac OS X (10.4.6)

Jun 24, 2006 1:57 PM in response to newmacbook

hey! I was wondering if you've applied the plastic film on your laptop, and if so, how does it look? can you provide me with any pictures?? I just don't want it to look bad....i have a black one, and it picks up finger prints really easily, and i wanted to get this type of protector for it, but i'm not sure how it'll look!
if you can post them here i'd appreciate it a lot, or just email me at: track_masta@hotmail.com
thanks again!

Jun 25, 2006 5:34 PM in response to Jose M Olaya

For what it's worth, both my iBook and my husband's developed grayish stains in under two weeks. Our older G3s never stained, and actually stayed pretty white for years. Apple has cheaped out on materials in the past few years, and it's starting to show--literally. Maybe that's why they've started making black machines.

iBook G4 Mac OS X (10.4.4)

Jun 25, 2006 7:06 PM in response to DonSqueak1981

Where are the pictures of different machines with this issue? I haven't seen one, but I'm going to try to look at this with an open mind now. It doesn't help me that the defects site is in Xbox 360 green. With the attitudes expressed in many of the posts I find it difficult to take a lot of it seriously. Censored swearing just doesn't help your cause. Neither does outright profanity.

Instead of the defect oriented site, why not try for a solutions site. Just listing the ineffective treatments isn't going to encourage people to get involved.

The question I have is why would you put transparent film on your machine instead of a color or just matte white or grey?

All the pictures indicate areas where your hands would often be and where a transfer of oils could occur. The upper deck w/ the keyboard and trackpad could be replaced and the situation would be over, with the exception of the area around the isight on the display bezel.

Would you rather have your machine repaired all the time or fixed once? This doesn't seem to be happening to every white macbook, so there's obviously a chance that there is a manufacturing defect in certain components (week of manufacture doesn't mean everything was made then). I would try to be constructive about this and work with Apple as much as possible to see that problem machines are repaired. A little patience would really pay off if you don't want a bunch of repairs occurring.

Jun 25, 2006 7:34 PM in response to Kamyar Arjomand

hey! I was wondering if you've applied the plastic
film on your laptop, and if so, how does it look? can
you provide me with any pictures?? ...


It looks like a clear laminate, although that isn't what it is. Think of a transparency sheet. It is clear like that, but soft like a rubbery tape.

I don't think it would look good on a black MacBook because it will give the appearance of a very shiny cover. Where it is applied on a black MacBook would make it shiny.

Regarding clear vs. color covering, ShieldZone's product is what I used, which is not colored, but "clear". There is a product that was mentioned somewhere on this list which has different colors. If someone could find it...

It might be the solution for the yellowed white MacBooks if Apple's doesn't offer a solution for these folks.

Jun 26, 2006 12:20 AM in response to DonSqueak1981

I have taken the time to read this entire thread (and follow the links) this morning. I would hesitate to put the wrist rest protectors on a MacBook for fear that if, by chance, this is a heat-related issue, the plastic over the wrist rests could actually make the situation worse.

Some people have complained about heat issues. I wonder if there is a connection between that and the discoloration problems.

I've read the links saying that it is not believed to be likely, but still…I wonder.

I much prefer the white MacBook to the black one, but I won't be buying one for awhile yet. I'm just here scoping things out, and I do realize there are just a tiny percentage of MacBooks with this problem. Those percentages are little consolation, though, if YOUR MacBook happens to be one of those in the minority.

Jun 26, 2006 9:09 AM in response to Ronda Wilson

The wristpad area, when compared to the other zones on the computer case, is much cooler for the MacBook. The hard drive runs cool, as well as the battery.

For proof, remove the battery after a long session. It will be warm, if not cool. Likewise, remove the hard drive and it is suprisingly cool. Obviously, this is with the components in my MacBook and I don't have the opportunity to test with other MacBooks since there are none in my geographical area.

Yellow discoloration How-to get rid off it?

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