Previous 1 2 3 4 Next 149 Replies Latest reply: Jun 27, 2006 4:34 PM by Treetopflyer Go to original post
  • ArianBlackthorne Level 1 (10 points)
    http://www.appledefects.com/wiki/index.php?title=MacBook_Discoloration

    There's a Wiki on the MacBook Discoloration with some info on the stains and possible remedies.

    Has anyone found one that is proven to work?
  • kaox Level 1 (10 points)
    m.. That's a good site.

    However, in most reports I have saw here, magic eraser DOESN'T work on it.
  • Hemingray Level 1 (0 points)
    And yet, I offer another. ;>)

    Try this stuff:
    http://www.officedepot.com/ddSKU.do?level=SK&id=204057
    &Ntt=sanford%20expo&uniqueSearchFlag=true&An=text


    Okay, we have some of that here at the office, so I decided to try some.

    Outcome: No change. I applied Sanford Expo White Board Cleaner to the affected areas of my MacBook several times and rubbed for a good 10 minutes.

    Oh well, it was worth a shot...
  • Larry_Rymal Level 2 (255 points)
    Oh well, it was worth a shot...


    Well, durn... shows that whatever this staining is, nasty nicotine staining can't compete against it!

    Sorry, y'all. Thought I had a solution.
  • RSpaight Level 1 (5 points)
    While tracking information on the problem is a good thing, I don't think that site's statement that this affects a "substantial majority" of MacBooks has been at all demonstrated. There have been around 20 people complaining, it seems. That's a big enough number to indicate that it's a problem that needs to be resolved, but not nearly enough to show that it's happening to a "substantial majority" (unless Apple's only sold 30 MacBooks).

    FWIW, mine's still clean after 3.5 weeks -- it may or may not develop the problem (I'm keeping an eye on these threads to see if a solution is eventually found, just in case).

    MacBook 2.0/80/1, PowerMac 2x2.0/160/2.5   Mac OS X (10.4.6)  
  • juhs10 Level 1 (95 points)
    It's weird, it seems like the different releases had different issues... The first releases seem like they are not discoloring yet, then came a release that the stains can be removed with magic eraser, then a release where magic eraser doesn't work. Are they fixing it where the fixes don't fix? lol
  • Jose M Olaya Level 1 (145 points)
    Ethanol kind of hurted my macbook.
    I work in a lab so I have all kind of solvents available, tried to clean it with ethanol and isopropyl in a little bit of the upper corner (just to try and check it didnt destroy the plastic) and it looks like the ethanol dissolved the white coating, leaving a very strange effect. Completely unnoticeble unless you know where to look, but again that was like a sq. centimeter.
  • Jose M Olaya Level 1 (145 points)
    i guess it depends from macbook to macbook and also on each one's particular body biochemistry
  • timbck2 Level 1 (15 points)
    My 3-week old MacBook is showing yellowish discoloration on the palm rest. I keep my hands clean, and I'm a non-smoker. Its serial number begins with 4H620.
  • Jose M Olaya Level 1 (145 points)
    timbck2, I'm adding you to the list of ppl with faulty macbooks.
    Could you please email me at khyros@stainedBook.info details of where do you live, when did you purchased/received the macbook and how long after that it started showing the discoloration problem.

    Thanks
  • florymike Level 1 (0 points)
    I want to buy a new mackbook, but am afraid of having problems of decoloration, if this happens would apple give me a new one?
  • Ilya Smirnov Level 1 (85 points)
    Based on Apple's current actions, it will consider the problem to be merely cosmetic and won't replace it. I recommend that you wait until either there is a solution that works for everyone, or until Apple recognizes the defect and fixes it.

    If you really want a MacBook now, you could get a black one or use some of the clear skins that are availbale from online stores.


    Ilya

    2.0 GHz MacBook or iMac soon     iPod video 30GB Black | Silver iPod Mini 2G 4GB
  • ALAR Level 1 (65 points)
    This is not an issue that can be solved by finding some sort of cleaning material.In my opinion, this needs to be resolved by the product development people of Apple.
  • Chris07 Level 1 (40 points)
    ALAR---

    I strongly agree with you. It is not up to the user of the Macbook to clean up a mess created by Apple. These widespread "cosmetic" problems should no doubt be covered by warranty because it is obvious that this is a problem with the manufacturer. I hope that more and more people will bring this problem to Apple's attention; that is the only way that we will be able to fix this issue. Please, if you have a Macbook and you are encountering this problem, call up Applecare of bring you 'book into a local store and voice your anger over this problem. We need to find a fix...

    Chris
  • Jose M Olaya Level 1 (145 points)
    In addition to calling apple, please email me your details to khyros@stainedbook.info so I can keep a registry of all affected users
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