Level 1

53 points

My MacBook Air (2013) won't turn on

This morning I was using it, and it was working fine. I came home this evening, plugged my MacBook into the MagSafe power adapter and went to power it on - and nothing happened. It is responding to the power adapter (ie lights up green initially and the orange) but I cannot get it to respond. At one stage I did hear a brief chime as if it was rebooting, but it cut off again.

I have tried everything I can find online - holding down the power button, holding down power, option and command, etc but nothing is working. I have only owned this laptop for a couple of months and I cannot think of anything that would have damaged it. As I say, it as working this morning.

I am desperate for help as I am currently abroad and not near an Apple Store and my laptop is essential for the work I am doing so any help would be greatly appreciated.

MacBook Air

Posted on Aug 9, 2013 12:17 PM

Top-ranking reply

dominic23

Level 10

84,018 points

Posted on Aug 9, 2013 1:11 PM

Reset SMC.

http://support.apple.com/kb/HT3964

Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".

Best.

View in context

117 replies

Jul 7, 2014 9:18 PM in response to crjmc

thank you so much i mean i was this close of going to the apple store which i don't think its gonna happen.

Sep 5, 2014 11:18 AM in response to Camdenlily

I tried everything in this forum my mac does not turns on one thing one i press power button and attach mobile through data cable mobile starts charging

Kelly G

Level 1

4 points

Apr 27, 2015 11:04 PM in response to Kelly G

Update--9 months after performing "the shake" my MBA is continuing to work with no problem. I never did take it to the Genius Bar. But I am still keeping my fingers crossed!

Aug 10, 2015 8:51 AM in response to Camdenlily

Hello people

I am having the same problem and i tried shaking my laptop and all other stuff like pressing control+option+shift+power button and nothing worked.

Can you please suggest something.

Aug 23, 2015 8:22 PM in response to Community User

HHoly crap, too!! This worked for me as well

rrichar2

Level 1

0 points

Aug 27, 2015 2:25 PM in response to Community User

I might love you @mjolnir4life. Worked like a charm.

My sanity (and my thesis) thank you!!!!

rrichar2

Level 1

0 points

Aug 27, 2015 2:27 PM in response to Dartgh

Check out: Re: My MacBook Air (2013) won't turn on

J2KFLOVE

Level 1

0 points

Oct 18, 2015 2:11 PM in response to Camdenlily

HOly freakin' cow, i am from italy and i was so upset since yesterday morning til i read the "shake it like you mean it" and it worked!!!! Thank u thank u thank u!

sjginNJ

Level 1

0 points

Nov 3, 2015 9:49 AM in response to Community User

I just had the same problem - tried everything, then followed your advice. Crazy -but it worked. Thank you.

freddys6

Level 1

8 points

Apr 26, 2016 5:47 PM in response to Community User

Completely works on MacBook Air 13-inc Early 2015!!! Thank you.

Jul 29, 2016 3:08 AM in response to WhitworthM

Tried an OS reinstall (10.11) but that didn't help. Returned to seller.

It would be really nice to know what the problem was.

ikhafa

Level 1

14 points

Aug 23, 2016 8:44 PM in response to Community User

You are a life saver man. It worked like a charm. I'm back!! Thanks

SrCarter

Level 1

8 points

Oct 14, 2016 8:30 AM in response to jesscannady

You could solve the problem?

Nov 1, 2016 5:58 AM in response to alphabetagamapi

obs: I have a 1st semester 2014 13" mac air.

Ohohxx

Level 1

4 points

Dec 1, 2016 7:28 PM in response to Community User

Holy crap. I looked like an idiot shaking my computer in the library but this worked!!!!!

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My MacBook Air (2013) won't turn on