I downloaded adobe photoshop, I removed the files because I want to reinstall it, but every time I try to install it, it won't let me, (I just switched over to Mac)

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I downloaded adobe photoshop, I removed the files because I want to reinstall it, but every time I try to install it, it won't let me, (I just switched over to Mac)

I recently switched from windows to Mac and I literally have no clue what I'm doing, I'm used to having Revo Uninstaller on windows, but since Mac doesn't have that I got app cleaner which I guess is similair. I downloaded adobe photoshop and I wanted to remove it so I put the file in app cleaner and it deleted all the files, I tried to re- install photoshop but it won't let me download it. Once I go onto Cnet it lets me download photoshop, but when it comes to installing the program then it starts to tell me all of these things....

Posted on Aug 9, 2013 12:23 PM

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Answer 1

rmgman

Level 3

538 points

Aug 9, 2013 12:29 PM in response to Seffy123

What model Mac are you attempting to install on and what version system? What version of Adobe Photoshop are you attempting to install?

I am concerned that you are downloading the application from Cnet and not from Adobe directly.

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Answer 2

Seffy123 Author

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Aug 9, 2013 12:37 PM in response to rmgman

i have the newest macbook air 2013
and its adobe cs6/cc
and the first time it let me use the actual adobe site, but now I have to use Cnet to attempt to install it

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Answer 3

rmgman

Level 3

538 points

Aug 9, 2013 12:52 PM in response to Seffy123

Can you go through your steps again? I'm confused when you stated:

"I downloaded adobe photoshop and I wanted to remove it..."

Why did you want to remove it after you downloaded it? Did you try to install after that first download and had no success so that's why you tried to uninstall?

Adobe Applications have their own uninstallers.

Also, if I'm not mistaken CS6 (Creative Suite 6) and CC(Creative Cloud) are two different versions of the program, so which one did you really download/try to install?

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Answer 4

Aug 9, 2013 12:54 PM in response to rmgman

You are not mistaken. I was just getting ready to point that fact out when I discovered you had beat me to it.

Allan

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Answer 5

Seffy123 Author

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Aug 9, 2013 1:01 PM in response to rmgman

It was installed but then I wanted to figure how to uninstall it and I was reading up on it and it said to install app cleaner since that is like revo uninstaller on windows. And CC is the thing you download in order to install the CS6

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Answer 6

Seffy123 Author

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Aug 9, 2013 3:14 PM in response to Seffy123

Ok I figured out what to do theres this thread and it's helping me but when I try to install adobe manager it downloads and everything but when I click uninstall adobe photoshop it says adobe manager is damaged