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The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on... What is wrong? Can photos and data be retrieved?

The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on... What is wrong? Can photos and data be retrieved?

iPod touch

Posted on Aug 9, 2013 1:14 PM

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Question marked as Best reply

Posted on Aug 9, 2013 1:21 PM

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem due to the hotness. If iTunes can't see the iPod then uor only hope if to contact a data recovery company for getting data off the iPod. If you have an iPod backup you can restore another iPod, iPhone or iPad from the backup to get the data that was in the backup

Apple Retail Store - Genius Bar

2 replies
Question marked as Best reply

Aug 9, 2013 1:21 PM in response to tammiefromva

- See:

iPod touch: Hardware troubleshooting

- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.

- Try another charging source

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem due to the hotness. If iTunes can't see the iPod then uor only hope if to contact a data recovery company for getting data off the iPod. If you have an iPod backup you can restore another iPod, iPhone or iPad from the backup to get the data that was in the backup

Apple Retail Store - Genius Bar

The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on... What is wrong? Can photos and data be retrieved?

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