Unable to rent movies on ipad

Question

Level 1

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Unable to rent movies on ipad

When I try to rent a movie on my ipad through iTunes the price button is not active. It will not allow me to use iTunes to download a movie to my ipad. It does not do this on my iPhone.

iPad 2, iOS 6.1.3

Posted on Aug 9, 2013 5:31 PM

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Answer 1

jason269

Community Specialist

Aug 12, 2013 6:55 AM in response to JanUR

Hi, JanUR.

I would recommend closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps.

iOS: Force an app to close

Cheers,

Jason H.

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Answer 2

jcon58

Level 1

0 points

Nov 8, 2013 3:06 PM in response to jason269

I have a problem with renting r rated movies on my iPod. The option to buy them shows up, but no option to rent. I checked the preferences and settings and there is nothing restricted so why can't I rent them on the iPod?

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