I will plug my ipod classic ( 30 gb) into my lptop and it'll take awhile then just have a white screen with an ipod with a frowning face and below it , it said www.apple.com/support/ipod and i have no idea what to do. What does this mean?
As your iPod displays a sad iPod icon, I would suggest trying the troubleshooting steps in the article below.
iPod displays a sad iPod icon
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