HT1435: iPod: About the battery charge status iconLearn about iPod: About the battery charge status icon
HT1435 why does my ipod have a red x that appears on the screen saying www.apple.com/support/ipod on the bottm of the x ?
Currently Being ModeratedHT1435 Re: why does my ipod have a red x that appears on the screen saying www.apple.com/support/ipod on the bottm of the x ?Aug 10, 2013 1:59 AM (in response to girlyalee)
Thanks for the question, and welcome to Apple Support Communities.
! The following article will provide you with more information:
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.