my granddaughters iPod is disabled and I cannot get it to be recognized in either iTunes nor my computer. It won't do anything, it is like is locked up. Can you help me get her back on her iPod?
iPod touch, iOS 6.0.1
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
my granddaughters iPod is disabled and I cannot get it to be recognized in either iTunes nor y computer. I won't do anything, it is like is locked up
