I just restarted my apple tv. Now it's not recognizing my apple id or password. I can seem to get it to the home screen with the apps or make my old internet connection. What to do?
Apple TV
Apologies - I just answered the wrong question here!
When it starts up do you see any icons?
If you only see Computers and Settings it means it can't connect to the internet - I'd restart the router and AppleTV.
Does it give an account error on startup or when you try to login?
i dont see any icons. orginally i thought it was an issue with my internet. so now i have screwed with my wireless router and password which could be one issue. but it says its connected to my guest wifi connection. does it have to be a protected wifi connection? it wont recognize my apple id or password which is frustrating slowing entering all that in with the little remote.
Is you guest wifi connection allowing internet access.
Normally AppleTV plays best with WPA2 connections.
So what happens when you start it up if there are no icons? Just a black screen?
Same problem for me. I can't get it to recognize my itunes from my computer. It says it can't do it until the time is set and I know I can't do that as I've tried numerous times. I have wifi through my that my computer uses, so it's not my personal home wifi. This is obviously the problem. I can't use my apple tv anymore until I get my own personal wifi through time warner I guess. I'm not even sure that will resolve the issue.
restarting my apple tv and now i cant use it
